Human Resource Training

Audra Bouse

*** ********* ***** 972-***-****

Irving, Texas 75063 ********@*****.***

SUMMARY OF QUALIFICATIONS

. Passionate about people: communication, training and development,

personnel issues, hiring the right person, coaching/counseling, and

learning and growing with them

. Strongest asset is ability to learn and adapt on-the-job while performing

duties

. Experience includes management, all personnel issues, inventory, customer-

service, communication developing and implementing training courses,

writing procedures, and presentations

EDUCATION

Kaplan University

Bachelor of Business Administration 2011

Vice President of Student Society of Human Resource Management Chapter

Member of Alpha Beta Kappa Honor Society

Member of Phi Beta Lambda National Virtual Chapter

Associate of Applied Science in Business Administration 2009

Honors: Cum Laude

PROFESSIONAL EXPERIENCE

UTi Integrated Logistics, Dallas, Texas

Problem Resolution Supervisor, 2nd Shift 06/2008-11/2008

. Researched and resolved various issues with incoming freight such as

human error and quantity variances

. Worked with employees to answer/resolve payroll and other issues

. Identified issues and opportunities for further training regarding

inventory

. Member of Safety Committee/ Safety Warden for 2nd shift

. Selected to assist another Distribution Center and suggest improvements

Kohl's Inc., Corsicana, Texas

Pack to Light Supervisor 05/2007-06/2008

. Assisted with hiring, training, and start up of 3rd shift

. Partnered with human resource office to assist employees with questions

as there was no human resource presence for the 3rd shift

. Member of Pride Committee

. Responsible for forecasting and meeting daily commitment goals

. Increased individual and department's production standard scores by 30%.

. Accountable for all department personnel and duties such as counseling,

coaching, and performance evaluations

. Selected to travel to Ohio to assist the Fulfillment Center for one month

Audra Bouse, ********@*****.***, 972-***-****

Friedman's Inc., Addison, Texas

Manager of Inventory Control and Recall 07/2006-02/2007

. Assisted with relocation and start-up of Distribution Center from Georgia

to Dallas

. Hired and trained new employees for multiple departments

. Developed training materials and conducted training sessions

. Coached, counseled, developed, and implemented disciplinary action when

needed

. Directed the inventory control functions for Distribution Center

. Oversaw and processed stock balancing and return to vendor projects

Zale Corporation, Irving, Texas 01/2000-06/2006

Supervisor of Internet Fulfillment/Mail Registry 2003-2006

. Enhanced and maintained team environment through team building,

troubleshooting, and recognition

. Supervised all activities related to order fulfilling and shipping

. Managed receipt and storage of goods, inventory, customer returns,

transfers, and receipts

. Trained, coached, disciplined, hired, and separated employees

. Developed and maintained reports using Excel, Business Objects, and Word

. Ensured all policies and procedures were implemented and practiced

. Established and implemented various procedure changes to enhance

productivity and reduce financial losses

Merchandise Coordinator 2000-2003

. Developed, implemented, and trained Assistant Buyer Trainees on the

processes of the Merchandise Return Processing Center

. Developed Standard Operating Procedures for working in the Merchandise

Processing Center

Detail Assistant 2000-2000

. Answered phones, processed and tracked purchase orders, updated daily

reports for buying office

TECHNICAL SKILLS

Software: Microsoft Office: Excel, Word, and PowerPoint, Internet Research

Warehouse Management Systems: Optum MOVE, Island Pacific, Manhattan

PROFESSIONAL ORGANIZATIONS

Society for Human Resource Management

American Society for Training and Development

LinkedIn.com

Contact this candidate