Customer Service Technician

-*LONNETTE BUCZKO

**** ***** *****

Maumee, Ohio 43537

***--***-****

E-mail: *******@*****.***

Pharmacy Technician ~ Administrative Specialist ~ Customer Service

Enthusiastic, Dedicated & Goal-Driven

Dynamic leader and motivator of others with a genuine commitment to meeting goals and objectives. Excellent organizational skills

and a high degree of efficiency. Known for providing high-levels of customer service, assisting and processing requests. Experience

leading multiple projects and supervising and training others. Display a penchant for perfection, focus and follow-through.

Outstanding verbal and written communication skills and administrative strengths. Proficient utilizing MSOffice, Internet and other

specialized programs.

Dependable and responsible - maintain excellent employment attendance history, consistently arrive at work on time and complete

projects in a timely manner

Leadership abilities- experienced in supervising, mentoring and coaching others; proven problem-solving skills; capable of learning

new tasks quickly

Adaptable - genuine team player - committed to doing whatever tasks necessary to support an organization; work equally well

independently or within a team structure

Professional Career History

Diverse career history earmarked by roles requiring ability to adapt to various settings and display of outstanding customer service

orientation and team leadership / mentoring abilities

Toledo Iv Care

2009 - present

Certified Pharmacy Technician

ST. LUKES'S HOSPITAL, Maumee, OH

2005-2008

Pharmacy Technician

MEDICAL COLLEGE of OHIO (MCO), Toledo, OH • 1990 2004

1996 - 2004

MEDICAL LIBRARY

Supervisor of Library Operations / Assistant Manager of Access Service

PHARMACY

1991-1996

Pharmacy Technician

PHYSICAL FITNESS & REHABILITATION HENRY L. MORRIS CTR

1990 1991

Clerical Assistant

CERTIFICATION

Pharmacy Technician Certification Board

Seminars

Professional Training & Development Cultural Diversity * Basic Supervision & Training Excellence • Exceptional Customer Service <

Contract Management * Hiring & Firing Within the Law

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