Sales Manager
Resume:
*** *. *****, #***, *******, IL *****
********@*******.***
Sophia P. Stathopoulos
Objective
Seeking a position that will utilize my years of experience in business process along with my strong
communication and negotiation skills. Flexibility to adapt and be creative to find the best solutions for the
customer and company. Ideal position would leverage my managerial and supportive sides to vendor
accounts while working with in house departments on building the business.
Experience
2003 Present OfficeMax Inc Naperville, IL
Ecommerce Merchandising Assistant
1. Provide high level merchandising support through category recordkeeping, key business process input
maintenance and vendor follow up and coordination
2. Responsible for managing and negotiating vendor accounts to insure that any charge backs, funding, price
changes, new collections, spiff programs, images, changes to agreements and product specifications are
completed in a timely manner.
3. Coordinate and lead projects training vendors on item setups and content for website.
4. Daily use of ATG/BCC system to add, update, promote and merchandise products online
5. Build weekly banners on the website
6. Update and maintain vendor/item database ensuring accuracy and integrity of dates
7. Plan, review, train, and implement any new improvements or changes to the catalog production process to
help save time and money
8. Assist with store communication process, updating plan o gram, monthly sales plan, and advertising
9. Administer rebate program ensuring contracts are signed and verify payments are received
10. Follow up on customer complaints and maintain appropriate records for reference
11. Work with vendor to acquire sample merchandise for photos and mock center
12. Create, prepare, and approve all catalog pages for Reliable (100 million dollar business), Commercial,
OfficeMax, Workspace, Maxi, More to Order, direct mail and national flyers (flyers on the fly) involving
product lines within furniture: filing, case goods, chairs, chairmats, desk accessories, shelving, and furniture
accessories.
13. Communicate with advertising to ensure the quality of all pages and promotions.
14. Work on store resets, choosing new products and layout for plan o grams(POGS), Back to School, MSPs and
key pricing for preprints and promotions at the retail stores
15. Decide on the most productive pad at the store with visual team.
16. Collaborate with import team to create new, fresh ideas, and decrease costs to the company.
17. Collect vendor funding monthly from vendors with ads on promotion and markdowns.
18. Compile sales metrics from advertising reports, monitor statistics with competitor data, and develop analysis
of furniture products to discuss trends within the industry.
19. Responsible for forecasting product inventory with Inventory Management after analyzing advertising metrics
in previous circulars or catalogs to ensure implementation of sales strategies.
20. Assist new managers and staff on operations, processes, and policies in training new assistants.
21. Manage website promotions, feature planning banners for weekly ads, building web pages, pricing and flyers
for all furniture collections for the upcoming weeks, months, and yearly advertisements.
2 2. Understand how all systems interact so I am able to resolve any shipping, stocking, or setup errors that
occur.
23. Work with Impact reps to ship and deliver furniture more efficiently to the customer.
2003 – 2005 Inventory Specialist
24. Responsible for maintaining and analyzing Supply Chain reports. These reports are used for tracking issues
with product throughout the warehouse and in transit to and from the stores.
25. Improved the customer credit return process by locating errors in the process and correcting them in a timely
manner.
26. Researched items from the stock check report and made necessary adjustments to the inventory enabling
orders to be filled properly or placed on backorder.
27. Through continuous communicated and process improvement with the vendors on daily debits for returns,
damaged items, or miss shipments, I was able to reduce the overall number defective items left in inventory
at the warehouse and in the stores.
28. Managed product lines by assisting in locating any missing inventory and redirecting it to its proper place.
29. Excelled in finding discrepancies and inefficient trends then worked with vendors on better packaging and
shipping methods to prevent any further loss in broken or damaged products.
2005 Present K & S Properties Palatine, IL
Property Manager
30. Responsible for the maintenance of the portfolio of properties that include business and residential
31. Coordinate with local and regional advertising media to ensure the company is minimizing the amount of time
space is empty
32. Responsible for deploying appropriate contractors to work site. Responsible for reporting worksite status to
CEO and President.
33. Negotiated work cost that nets an average of 15% savings while establishing on going relationships with the
contracts.
34. Work with tenants to understand issues on the premises and in their dwelling.
2000 2003 Charter One Financial Villa Park, IL
Personal Banker
35. Met monthly goals for opening new business for the bank including 25 checking/savings account, 5 personal
loans and mortgages.
36. Responsible for business deposits which averaged $50,000 daily.
37. On a daily basis the teller money box was balanced with an accuracy rate of 99%
38. Developed and implemented a training strategy which saved the company 12 hours per week in business
processes including opening and closing a tell drawer, improving over accuracy of teller drawer, processing
and inputting business accounts, and up selling current promotions.
39. Project Lead on all off site promotional events. In this role, I was responsible for the end to end process of a
new promotion including negotiating cost effective venues, marketing material, and delivery methods. In each
promotion, the project came under budget on average 5%.
40.
Education
2002 University of Illinois
41. Bachelor of Arts, Psychology
42. 2009 Cadence
43. Project Management Certification
44. Personal Skills Certification
Skills/Interests
Word, Exel, Outlook, Power Point, Access, Typing, Data Entry, SAP, AS400, Crystal Reporting, Mainframe,
Custom Data Bases BCC, ATG, Mercado, Crosscap, Pindar, DRP, Coremetrics, Nielsen and Crystal
Reporting
Language
Multi lingual (English and Greek)
Actively involved in church including choir, festivals, Sunday school teacher, teaching, and participating in
soccer and volleyball with church youth.
References
Available Upon Request
Contact this candidate