Sales Customer Service

***** ****** **** 239-***-****

Estero, FL ***** ********@*****.****.***

Michael Strickland

Interested in admissions representative position.

**/**** - **/****, ******* Gulf Coast University, Fort Myers, Florida.

B.S. in Management, minor in Computer Information Systems

Graduated in December, 2009 with overall GPA of 3.43.

Possess professional communication skills both oral and written. Positive

attitude, ability to work well with others as a team. Proficient with

computers and technology. Have the desire to succeed.

April 2007 - November 2007, Trendy With A Twist, Estero, Florida.

Sales Associate/Third Key.

. Selling, merchandising, opening and closing store. Increased store

sales by 10% each month by providing professional and customized

service.

December 2007 - June 2009, Colorado Bag'n Baggage, Estero, Florida.

Sales Associate.

. Exceeded customer expectations by providing them with professional,

knowledgeable, and friendly service. Maintained sales goals, assisted

with daily store operations.

July 2009 - Current, Dillard's, Estero, Florida.

Sales Associate.

. Meet or exceed sales goals by providing 5-star customer service.

Merchandising according to company standards. Utilize company

information systems to better manage customer relationships and boost

sales.

Worked with Habitat for Humanity per National Honor's

Society in High School. Obtained 80 service learning

hours per FGCU - tutored grade school children in

mathematics and reading. Assisted technology specialist

at local middle school in the summer.

Presidential member of Sigma Alpha Pi - National Society

for Leadership and Success.

Objective

Education

Relevant Skills

Work experience

Volunteer experience

Groups/

organizations

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