Customer Service Management

**** **** **** ● Chesapeake, VA ***** ● 757-***-**** ● ********@***.***

Shannon Mullen

Objective

Entry-level position in secretarial or clerical

Summary

Currently employed in fast food

Studying industrial organizational psychology and business management at Old Dominion University

Experience with high-stress work, dangerous situations, leading a group, customer service, knowledgeable with MS Office

Very good at organization, calm demeanor, good morals, educated in proper grammar, punctual, decisive, determined

Professional Experience

July 10, 2007 Present

Mister Jim’s Submarines

Chesapeake, VA

Cashier, Food Prep

Working register, answering phones, preparing orders

July 2003 Dec. 2005

Triple R Ranch

Chesapeake, VA

Wrangler

Grooming, feeding, tacking horses, leading/assisting trail rides, assisting lessons

Education

Degrees

August 2008 Present

Old Dominion University

Norfolk, VA

Working towards Bachelor’s in Industrial-Organizational Psychology and Business Management

Personal Interests

Horseback riding

Reading

Video Games

Travel

References

References available upon request.

COMMENTS FOR USING THIS TEMPLATE

Omit AWARDS section if the only awards you received were in school.

Omit PROFESSIONAL AND COMMUNITY MEMBERSHIPS section or specific memberships if they do not relate to the job to which you are applying. These memberships should be current.

Omit PUBLICATIONS section if you do not have any publications.

Omit COMMENTS FROM SUPERVISORS section if you have either never received any comments from your supervisors or their comments do not enhance your prospective desirability.

PERSONAL INTERESTS section is only included if your hobbies relate to the job to which you are applying. If this is used at any other time, you reduce your chances of getting the job.

If you need more entries for any section, select and paste.

THEME can be changed by selecting everything, going to Page Layout tab, and selecting the desired theme.

OBJECTIVE section should be a fragment.

SUMMARY section should be one or two paragraphs.

You may include REFERENCES if you wish to do so. Initial resumes should not include details of references. If references are included, use the following and paste over “references available upon request.”

[Last Name], [First Name]

[Relationship]

[Street], [City], [State] [Zip]

[Phone Number]

DON’T FORGET TO DELETE THIS PAGE!

Contact this candidate