Customer Service Representative

-*Amanda Vega

**** * **** **, **** Beach, CA, ***04

Cell: 562-***-**** **************@***.***

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Objective

- Seeking an Entry-level position that will utilize my acquired skills and provide and opportunity for personal

and professional growth.

Skills and Abilities

- Bilingual - English/ Spanish.

- Great grammar and spelling skills.

- Works well with others/ Team player.

- Detail oriented.

- Friendly.

- Excellent written and verbal communication skills.

- Strong Motivation.

- Reliable and prompt.

- Self Starter.

- Strong Computer Skills.

- Strong Administrative/ Organizational Skills.

- Problem Solver.

- Strong work ethic.

- Proactive attitude.

- Fast Learner.

Education

- Long Beach City College Jan. 2008 - Present

* Major in English Literature/ Creative Writing

- Woodrow Wilson High School Sept. 2003 - June 2007

* Classical Diploma

* AP Classes - English Literature, Spanish Literature, and Environmental Science.

Employment History

- Maritz Research April 2009 - June 2009

* Survey Conductor

- Placed outgoing calls to previous or current customers of various companies such as Bank

of America and American express and conducted surveys on the customer’s experience with the company.

- Herbalife International April 2008 - Dec. 2008

* Customer Service Representative

- Dealt with incoming calls from English and Spanish speaking customers. Basic data entry

skills were required of me. Communications skills - Both written and verbal, was expected to answer all

customer inquiries.

References Available Upon Request

Contact this candidate