Customer Service Quality Control

Joseph L. Joslin Jr.

*** ******* **** ****

Mooresville, N.C. 28117

Cell # 518-***-****

************@**********.***

Objective:

I'm a dedicated team player looking for a long-term opportunity with a

competitive company. I work best in challenging environments and am looking

for an opportunity to continuously learn and gain professional experience.

Profile:

I've been recognized for natural leadership, performance and excellence in

problem solving, as well as poised and well prepared for new challenges.

Work Experience:

Lowe's Distribution Center, Statesville, NC

Outbound/Shipping, 08/09-present

. Load product in trailers with manual/power equipment

. Daily use of handheld scanner

. Continually follow proper safety guidelines and best

practices

. Certified on walk-ie, forklift, and clamp

Joslin Construction, Esperance, NY

Owner/Operator, 7/06-8/09

. Performed all aspects of business (estimates, marketing,

accounting, customer service/relations, purchasing, sales

and time management).

. Trained employees for specific job duties

. Delegated work load on daily basis

. Managed multiple accounts

. Performed in the field operating various pieces of

equipment

Target Distribution Center, Amsterdam, NY

Inbound receiver, 3/08-7/09

. Unloaded freight trailers, accurately broke down skids,

verified product counts w/orders

. Daily use of handheld scanning unit

. Daily quality control including documenting damages,

overages, shortages, and trailer conditions

. Continually followed proper safety guidelines

. Certified to operate fork lifts and clamp machines

Regeneron Pharmaceuticals, Rensselaer, NY

PRP Manufacturing Associate, 2/05-7/06

. Included all aspects of PRP manufacturing such as,

Fermentation, Purification, Clarification and Support

. Prepared base and medium solutions

. Completed and reviewed batch records in accordance

with cGMPs

. Performed operator level maintenance on equipment and

performed mechanical assembly

. Performed all tasks in a manner consistent with

safety standards

. Assisted in validations IQ/OQ and continuing

validations

. All job duties performed in cGMP environment

. FDA and general QA audits

. Daily use of Microsoft Word and Excel

PRP Manufacturing Associate 2/04-2/05

. Ran and maintained equipment (Ultrasonic Crest, Hamo

Washer, Finn-Aqua, Autoclave, and Despatch

. Provided all necessary equipment/material for manufacturing

. Ensured all log books and documents meet FDA standards

. Constructed and sterilized process assemblies

. All duties performed in cGMP environment

. FDA, and general Qa audits

. Daily use of Microsoft Word and Excel

Save-a-lot, Guilderland NY

Shipper/Auditor 10/01-2/04

. Provided work direction to shipping staff

. Trained new employees (on the job)

. Loaded trailers by matching purchase orders and store

locations

. Ensured order quality was properly selected

. Audited selected cases for accuracy

Guilford Mills Inc., Cobleskill, NY

Dye Technician, 4/00-10/01

. Formatted formulas for dye solutions

. Daily use of chemicals (citric acid, H50, mega

soft

. Sent final solution to production

. Ran sample tests to ensure color was within limits of

customer standard

. Dyed various fabrics (i.e. cotton, nylon, polyester)

. Hazmat training

Inspector, 1/98-4/00

. Inspected materials for defects such as color

inconsistencies, blotches, streaks, foreign threads, ect

. Took color cuts from various sections of product lots to

ensure quality consistency

. Oversaw packaging of final products and inventoried fabrics

. Signed off on final product for inventory control

Education

. Schoharie High School, Schoharie, NY 1997

. AAB, Western International University

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