Customer Service Quality Assurance

DAVID GAFFNY

ablnv7@r.postjobfree.com

978-***-****

Objective: Obtain a position as a production

assistant.

Qualifications Summary

. Dependable, on-time, organized, detail orientated, able to multi-

task in a fast paced environment.

. Energetic, team player, versatile, quick learner with strong

interpersonal and communication skills.

. Proven ability to manage and complete tasks in a timely manner.

. Strong background in customer service

. Proven ability to make quick and concise decisions under pressure

. Passion for production and hungry for more experience in the field

. Hard worker, dependable

Relevant Training and Experience

. Fluent in Avid and Final Cut editing software

. Hands on experience in Studio production-including switchboard,

camera, and audio board operation

. Co-created own television show in both high school and college

including writing, filming, acting, and editing

. Experience with creating news packages and audio sound bites for use

on air

Professional Experience

Legal Sea Foods, Framingham MA

5/10-Present

Busser/Barback

. Cleared, cleaned, prepped, and set tables in a quick and precise

manner

. Promptly stocked and cleaned various glasses for bartender use

. Positively responded to fast paced environment with quick and concise

solutions to any and all problems

. Improved server and bartender efficiency by completing extra duties

. Excelled in building cohesive relationships in all aspects of

restaurant staff

Meadowbrook Day Camp, Weston MA

6/09-9/09

Senior Counselor

. Built and maintained relationships with campers and parents

. Creatively organized activities to entertain and teach

. Strong multi tasking ability in handling concerns and medical problems

of both campers and parents

. Developed sense of community within my group

Scarangello Heating/AC, North Andover MA

6/08-9/08

Owner's Assistant

. Completed any and all tasks in a quick and precise manner

. Strong mechanical skills

. Approached each day with open and prepared mind to complete

differentiating tasks at an above average pace

. Helped senior company employees complete tasks more efficiently with

heightened attention to detail

. Reported directly to owner in manners regarding quality assurance

Education

North Andover High School, North Andover, Ma

06/2006

Marist College, Poughkeepsie, NY

May 2010

. Communications & the Arts Major-Concentration TV/Film

. Deans List, Honors Program, MCTV (Marist College Television) member,

Cum Laude, GPA: 3.43.

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