Sales Manager

Jennifer Allen

***** ******* *** *******, ***** 78230 210-***-****

********.*******@*****.***

Profile

. Excellent people skills; known for cultivating positive working

relationships

. Strong oral and written communication abilities; able to present

information in a clear, concise manner

. Dedicated professional with a strong work ethic; committed to high

quality work and results

. Analytical and critical thinker with superb problem solving and

decision making capabilities

. LeaderShape participant who works well under a detail-oriented

supervisor

Related Experience

Legislative Intern, Texas State Representative Dawnna Dukes, District 46,

Austin, Texas Spring 2010

. Assisted Legislative Director and Chief of Staff with community and

legislative correspondence.

. Key component of project coordinating team for the Martin Luther King

Day Clean Up and African American Community Heritage Festival

. Updated the Representative on current events

. Reported to the Representative on current events and crucial

governmental and non-governmental organization reports

Education

Bachelor of Arts in Political Science (Emphasis in Pre-Law)

Expected: August 2010

St. Edward's University, Austin, Texas

Experience

Shift Manager/Sales Associate/Cashier, A Trip to Bountiful Bakery and

Caf , Austin, Texas 2008 - 2009

Shift Manager (2009)

. Recorded daily sales and register totals

. Ensured health and safety codes were upheld

. Supervised six employees; tracked performances and tallied sales/labor

ratios

. Addressed customer complaints and comments to ensure customer

satisfaction

Sales Associate/Cashier (2008 - 2009)

. Counted register drawer and monitored record of daily transactions

. Greeted and assisted customers by providing excellent service and

detailed menu knowledge

. Prepared store for high traffic times to ensure an efficient and

pleasant dining experience

Student Athletic Trainer, St. Edward's University, Austin, Texas

2007 - 2008

. Worked closely with head athletic trainer and athletes

. Ensured athletes' safety during practices and games; maintained

training room and sports inventory

. Traveled with teams to away games and tournament trips

Server, Camino Ranch Steak-Mex, Selma, Texas

Summer 2007

. Assisted restaurant patrons in a friendly manner, leading to increased

customer satisfaction

. Performed opening and closing duties

. Ensured customer meals were accurately filled; maintained restaurant's

environment

. Recognized as "High Seller" by management for two consecutive months

Residence Hall Receptionist, St. Edward's University, Austin, Texas

2006 - 2007

. Served as first point of contact for all residents and visitors

. Provided superb administrative support to Residence Life staff;

Answered multi-line phone system

. Distributed mail and oversaw equipment rentals for over 160 residents

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