Customer Service High School

ASHLEY COOPER

**** ********* **** #***

Dallas, TX 75237

Home 972-***-****

Cell 214-***-****

***************@*****.***

OBJECTIVE

. To obtain employment in the customer service field with a company that

is growing and stable with the opportunity for advancement and to make

a significant contribution.

SKILLS

. Speaking effectively and listening attentively

. Setting and meeting goals/deadlines

. Being punctual and managing time

. Registered pharmacy tech

. 35 WPM

. Can operate all of Microsoft works

EDUCATION

High school diploma, GPA 3.2, June 2006

Duncanville High School, Duncanville, TX

Pharmacy Certificate, GPA 4.0

ATI Career Learning Center, Dallas, TX

EMPLOYMENT

WMS Pharmacy (Wal-mart home delivery)

Customer service rep (inbound/outbound)

February 2010-May 2010

. Help patient over the phone order medications

. Set up many patients profile for home delivery

. Handle customer complaints

. Pricing and inventory

SEARS Holding Corp

MCA (merchandise customer associate)

July 2009-Jan 2010

. Setting displays

. Helping customers find merchandise

. Cleaning the store

. Doing inventory and pricing

. Work on the cash register when needed

Silverleaf

Customer service rep (outbound)

Jan 2009- July 2009

. Calling customers to get them set up on free trips

Crothrall Healthcare (Baylor)

Patient transporter

Sept 2008-Dec 2008

. Transporting patients to the different departments

. Ensuring that the patient is in good health

Stanley Staffing (Virgin Mobile)

Customer Service rep (inbound)

Feb 2007- Feb 2009

. Helping customer over the phone

. Managing accounts

. Technical support

Gamestop

Cashier

Sept 2005- Jan 2006

. Setting display

. Working the cash register

. Helping customer find merchandise

Contact this candidate