Customer Service Manager

JENIPHER WOODCOCK

**** * *** ** *******, AZ *****

602-***-**** - ***********@***.***

____________________________________________

___________

OBJECTIVE

To secure a challenging position with an organization where my skills and

knowledge will allow me to become a contributing member of a successful team.

EDUCATION

Apollo College Phoenix, AZ

Medical Records Billing and Coding Specialist

Graduating, February, 2009 3.90GPA

Comprehensive Training in the Following:

•Microsoft Office

•Law & Ethics

•Hospital Billing

•Electronic Health Records

•Medical Terminology 1, 2, & 3

•Career Development

•Anatomy & Physiology

•Electronic Billing

•CPT 4 & ICD 9 Coding

•SolAce Software

•UB92 & CMS 1500 Forms

•Health Record Format

•HIPPA Educated

•Lytec Billing System

CERTIFICATES

Certified Billing and Coding Specialist (CBCS)

Certificate of Participation for NYU Medical Center Data Loss Prevention

Certificate of Completion of SolAce Electronic Billing Lab

Certificate of Completion of CPR Course

Certificate of Completion of First Aid Course

PROFESSIONAL EXPERIENCE

U-Haul Phoenix, AZ

Assistant Manager 4/2005 - 1/2006

Entry-level bookkeeping, problem solving customer issues, worked with problem solving

employee schedules.

Von's Market Place Moreno Valley, Cal

Shipping and Receiving Clerk 10/2003 - 2/2004

Responsible for inventory control including quality of product, maintain an OSHA Complaint work

area.

Arco AM/PM Riverside, Cal

Cashier 9/2002 - 6/2003

Maintain accurate bookkeeping, customer service problem solving, inventory control, maintain

store standing with new hires.

Contact this candidate