Eric C. Rose

**** ****** **** ***. *

Lebanon, IN 46052

812-***-****

Experience

> Operations Supervisor, FedEx Freight, Indianapolis, IN

June 2010-Current

. Made daily plans to assure all freight moved quickly and

efficiently resulting in trailers meeting correct dispatch times

. Supervised drivers and supplemental dock workers assuring they are

working in a safe and productive manner resulting in no one the job

injuries

. Held workers accountable for their mistakes and coached them

resulting in less damaged freight claims against FedEx

> Service Manager, FedEx Ground, Lafayette, IN Dec.2007-

June 2010

. Coordinated employee operations and was instrumental in finishing

operations ahead of time

. Investigated customer complaints and found the source and solution

to many problems

. Practiced quality assurance applications

. Assured compliance with international and FedEx shipping standards

resulting

in less customer complaints and higher compliance numbers

> Administrative Clerk/Package Handler, FedEx Ground, Lafayette, IN

2005- 2007

. Trained numerous new employees who went on to become successful

package handlers

. Advised many employees on time and energy saving package handler

tactics

. Educated employees on yard switcher operations

. Recorded contractor settlements and data entry.

> Clerk, Bar Barry Liquors 2006-Jan. 2008

. Help customers with questions and purchases

. Observe and follow all Indiana State Excise rules and regulations

Education

> B.S., Purdue University, W. Lafayette, IN

Graduation: May 2009

. Majored in Aviation Management

Computer Experience

. Experienced with Windows, Macintosh, and Linux operating systems

. Proficient in Microsoft Word and Excel

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