Customer Service Manager
Resume:
Jin Hee Kim
* ******* *** - ********, ** *****
******.***@*****.***
PROFESSIONAL SUMMARY
** ***** ************ ********** ** account receivables, accounts
payables, customer service, and office administration.
Detail-oriented, efficient, organized professional possessing
strong analytical and problem solving skills and effective
communication skills
Excellent computer skills with the ability to learn proprietary
systems/applications quickly and easily
COMPUTER SKILLS
Applications: MAS90, Microsoft Excel, Word, Access, PowerPoint,
Outlook, Adobe Photoshop, Illustrator, InDesign, Flash
Programming Language: C++, HTML, PHP, CSS, Visual Basic.
WORK EXPERIENCE
Designer/Developer
(2010 - Present)
Prime Lube, Inc
Carteret, NJ
Solely responsible for researching, creating and designing new
environmentally friendly product information booklets for salesmen
and customers
Plan, create and manage the design and development of the company
website, as well as new products website.
Accountant
(2005 - Present)
Manage accounts receivable (billing, payment and data entry) of
over 100s of buyback accounts for ExxonMobil, Chevron/Texaco and
Castrol; overall tremendously lowering accounts receivable balance
Control the internal processing of all diesel oil accounts to
ensure accurate and timely management of billings
Responsible for processing and maintaining detailed records of
received inventory, prices and adjustments from ExxonMobil,
Chevron/Texaco and Castrol; accumulating to over $1 million per
week
Organize and update rebate contracts monthly to guarantee current
pricing and submit monthly rebate reimbursements for company
products with a 100% accuracy rate
Maintain excel spreadsheets for month end reports and consumer
inventory purchasing
Communicate closely with clients and vendors to resolve issues and
inquiries
Accounts Receivable Clerk
(2000 - 2005)
Prepared and applied checks daily for deposit, electronic wire
transfers and ran credit cards accumulating to over $1 million
weekly
Created a highly effective organizational filing system, which
resulted in easy access to critical information.
Answer phones, enter sales orders, procure proper documents and
assist with any other special projects
Content Manager/Developer
(2008 - 2009)
TalentTrove.com (d.b.a. Lafango.com)
Iselin, NJ
Developed and enhanced WebPages for optimum ease of use; coded,
mainly in PHP, HTML, CSS, and Javascript.
Animal Care Specialist
(2004 - 2007)
Rainforest Cafe
Edison, NJ
Maintained safe and proper aquatic care for marine life by
checking life support system daily and attended all alarms and
alerts.
Diagnosed health issues and nurtured marine life back to health.
Chemically tested water for ammonia, nitrate, nitrite, and copper
and performed daily water changes or water transfusions on a 3,000
gallon tank, based on results.
Building Supervisor, Deck Supervisor
(2001 - 2005)
Woodbridge Community Center YMCA
Woodbridge, NJ
Managed four different departments, handled all disputes, enforced
rules and regulations, and secured the building after hours.
Supervised a staff of 20 swim instructors and organized 7
different swim classes to approximately 500 people varying from
infants to adults.
Arranged and lead in-services for swim instructors to ensure
proper training, procedures, and guidelines were taught and
followed.
EDUCATION
Kean University (2006) Union, NJ
Bachelors of Science, Computer Science, Information
Technology
Kean University (2006) Union, NJ
Bachelors of Science, Mathematics
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