Sales Administrative Assistant

Sara A. Coleman

***** ********** ***** *********, ** 50323

515-***-**** *************@*****.***[pic]

Professional Summary: Outgoing, organized, self-motivated marketing

professional with successful track record for achieving results. Quick

learner who is adept at working individually or in a team. Looking for an

opportunity to use proven leadership skills to maintain and improve

customer relationships, marketing initiatives and event management.

Professional Experience

Capital Sanitary Supply Des Moines, IA 2006 - 2010

Marketing Manager

* Coordinated and facilitated company events including monthly sales

meetings, annual golf outing, holiday celebration and annual open house.

* Actively promoted company by attending, networking and participating in

community business events and luncheons.

* Responsible for requesting, collecting and maintaining all marketing and

advertising dollars from vendors.

* Maintained and promoted company website, online product catalog, as well

as all literature and collateral materials.

* Solely coordinated all printing projects including forms, labels, signs,

sales material and direct mail.

* Consistently increased company morale, interaction and internal

communication by organizing company events and activities.

* Responsible for all promotions and product changes/updates to both online

and print catalog.

* Successfully reviewed, proofread, edited and rewrote proposals and quotes

in support to sales team.

* Positively impacted customer retention and vendor relations.

* Developed and achieved an improved ordering and organization system for

sales literature.

* Researched, updated, and distributed Material Safety Data Sheets (MSDS)

to customers and website.

* Voluntarily assumed responsibility for answering incoming phone calls for

colleagues.

Two Rivers Marketing Des Moines, IA 2000 - 2006

Account Coordinator / Database Administrator

* Streamlined material collection and payment process for US and

International dealers.

* Improved online literature management through better organization and

communication.

* Enhanced and managed multiple client websites, databases and customer

relationship software.

* Streamlined communication with clients by creating and executing 'New

Dealer Kits'.

* Developed, implemented, and coordinated company events and team building

exercises.

* Improved and administered intern orientation process.

* Engaged leaders on improvements made in direct mail tracking, ROI,

continuous fulfillment, processes and flowcharts.

* Served as subject-matter expert for spreadsheets, PowerPoint and database

queries.

* Provided helpdesk support, which resulted in improved customer and dealer

relations.

Windsor Heights Salon & Spa Windsor Heights, IA 2000 - 2002

Administrative Assistant

* Strengthened team morale.

* Improved clientele service and relationships.

* Streamlined customer scheduling, tracking, invoicing and filing.

* Initiated customer-building activities.

Education: Bachelor of Arts Degree University of Iowa

Major: Communication Studies Minor: Psychology

Member of University of Iowa Water Ski Team

Technology Skills: Proficient in Microsoft Excel, Word, PowerPoint and

Outlook

Website and database management skills, Microsoft and Macintosh literate

Professional/Community Involvement: Member of the South Des Moines &

Urbandale Chambers

"Taste of The Southside" committee member-2009

Breakfast Before Business and Business After Hours networking events with

the Greater Des Moines Partnership

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