RACHEL LYNN SWERDLOFF
*** **** **** ******, ***. 5B ( New York, NY 10016
Mobile: 917-***-****
***********@***.***
EXECUTIVE PROJECT MANAGEMENT, MARKETING, ADVERTISING AND PUBLIC
RELATIONS
Dynamic and goal-driven corporate leader with a decade of hands-on
experience directing innovative marketing and advertising
initiatives under the umbrella of one of the nation's most
venerable and progressive retail companies. Poised to leverage
valuable set of cross-functional skills to a role overseeing
account and project management for a forward-looking organization.
Natural communicator with inherent leadership abilities who employs
avant-garde approaches to push the envelope. Talent for negotiating
joint ventures and creating positive dynamics between divisions and
business partners in order to effectively navigate complex
marketing projects and facilitate profitability. Comprehensive
thinker with proven track record of exemplary insight into
streamlining processes, managing people, and seeing 'The Big
Picture'. Adept team builder who influences and motivates
colleagues and vendors by employing collaborative and cooperative
approaches in order to manage employee performance and enhance
overall organizational effectiveness. Proven, decisive leadership
ability in training and motivating team members and building
internal rapport and consensus. Process driven and methodical yet
innovative and creative with high-caliber business acumen, often
called upon to consult on operational and business management
problems that elude resolution by others. Proficient in Adobe
InDesign, Adobe Illustrator, and Plan Control.
Project Management ( P&L Responsibility ( Customer Service (
Vendor Relations ( Operational Streamlining (Joint Ventures (
Branding
Merchandising ( Target Marketing ( Media Relations ( Direct Mail
( Network ( Quality Control ( System Analysis & Streamlining
Market Analysis & Penetration ( Account Management ( Product
Launch & Marketing ( Sales Forecasting ( Promotions
Team Leadership ( Motivation ( Employee Relations (
Communications ( Training/Development ( Policy Development
PROFESSIONAL EXPERIENCE
GILT GROUP, New York, NY
2010-Present E-Commerce Retailer who provides access, by
invitation only, to Men's, Women's and Children's coveted fashion
and luxury brands, hotels and tourism attractions. Each sale lasts
36 hours and features hand selected styles and promotions from a
single designer/event/hotel, with over 400 individual sales
featured monthly.
Project Management Consultant for all Sales and Operations
Communicate with diverse merchandising teams to obtain updates for
multiple sales/operations schedules and tasks, tracking all aspects
of the sale process to ensure target timelines are being met; this
includes sample tracking, bulk receipt, reconciliation, cycle count
requests, copywriting, re-touching etc.. Conduct research into
inventory; monitor un-photographed inventory, identify opportunity
for repeat sales, off-site sample sales and donation. Monitor and
update multiple sales calendars and tools, including field requests
from merchandise teams and following up with images from creative
team
CAROLE HOCHMAN DESIGN GROUP, New York, NY
2009-2010 Global Design House
with over 12 Major Luxury Brands, such as Betsey Johnson, Oscar De
La Renta, OnGossamer, Ralph Lauren, Lilly Pulitzer
Project Manager, Media Specialist and Public Relations
Representative
Managed timelines and budgets with graphic designers, copy editors
and printers.
Spearheading creative briefs, reviewing proofs and tracking revenue
through post mortem meetings.
Managed all aspects of packaging for the branding accounts between
Sales, Brand Managers and Global Vendors. Communicated with
Factories Over-Sees, monitoring component budgets, order forms, and
vendor compliance to withstand design house standards.
Managed Photo Shoots, Booking Talent Processing Images, Managing
website marketing initiatives and social media efforts.
Created Events with Editors to showcase upcoming designs, securing
media space, updating Press Kits with design team, sending out to
prospective clients, set up and break down of tradeshow booths,
organized all team members from inception to completion.
LORD AND TAYLOR, New York, NY
1999-2009 National
upscale retail chain providing fashion clothing merchandise since
1826 with over 10,000 employees and an average of $1.4 billion in
annual revenue.
Assistant Manager of Creative Services, Advertising and Marketing
Senior Account Executive
2007-2009
Launched and directed all aspects of media projects including
Direct Mail, Catalogs, Postcards, and Newspaper and Magazine
advertisements, managing internal and external cross-functional
teams to ensure production consistency. Drove creative strategy
while administering a $2-$3
RACHEL LYNN SWERDLOFF
PAGE 2
LORD AND TAYLOR continued
Million division budget to ensure project efficiency. Oversaw
activities of five Creative Service executives and one merchandise
manager, training all new executives on marketing and advertising
strategies and tactics. Realized creative vision and direction
during fashion photo shoots by providing detailed shot lists and
key seasonal items and by effectively communicating account shot
needs. Elevated to this newly created position based upon
implementation and success of workflow practices and procedures
guideline handbook, which is used daily to manage merchant and
advertising agency expectations.
. Maintained budget with a surplus and retained advertising agency
partnerships even after department budget was slashed by 40%
through strategic prioritization in collaboration with Vice-
President and agency and creative cost and expense reductions.
. Educated Creative Services Coordinators on successful
negotiating concepts and implemented cost saving guidelines to
increase time and financial efficiencies and to prevent out-of-
process charges in order to provide a comprehensive view of
departmental roles and responsibilities, resulting in enhanced
communications with outside agency, streamlined workflow, and
reduced costs.
. Saved nearly $50,000 by reducing photo shoot charges on multiple
projects through implementation of specific and clear re-shoot
policies and by instilling a negotiation mentality with Creative
Services Coordinators in order to help merchants make informed
business decisions based on alternative solutions.
. Designed and deployed a merchant training course for buyers and
division merchandise managers to educate merchants on processes
and charge structures which led to more accurate, timely, and
cost-efficient advertising.
. Discovered and eliminated $8,000 in agency overcharges for a
cosmetic catalog, leveraging these funds to negotiate lower
rates for other projects.
. Developed a Color Round Chart tracking system to manage
merchandise flow between demanding departments, facilitating
photo shoot scheduling and ensuring easy sharing among all
parties, which led to all samples being accounted for at all
times.
. Eliminated $20,000 in agency overcharges through consistent and
exhaustive oversight of catalog parameters.
Creative Services Coordinator, Advertising and Marketing Account
Executive 2001-2007
Account and project management role liaising between merchants and
advertising agency in order to deliver high quality, on-budget, and
accurate marketing collateral while maintaining creative vision.
Managed overall expectations of all parties and ensured all
objectives were met during photo shoots to provide precise and
efficient creative deliverables. Fostered partnerships with outside
vendors through collaboration with merchants during advertising
campaigns in order to ensure accuracy and drive sales through open
communication. Effectively trained and led interns and new hires,
initiating projects to systematize and organize merchandise and
other advertising tools.
Pioneered a major workflow practices and procedures guideline
handbook defining specific requirements and timeline obligations of
merchants and advertising agency and clarifying individual and
group responsibilities, which resulted in significant cost-savings
by eliminating lost time and meeting agency requirements to avoid
charges and which provided a advantageous negotiating tool to
leverage against the agency when necessary.
Successfully architected and creatively executed a guerilla
marketing campaign, an unconventional approach for the fashion
retail industry, to promote Men's and Nationwide Catalogs through
efforts of an efficient and cost-effective street-level promotional
team distributing vendor-sponsored gift bags and specialty catalogs
with coupons, which generated nearly $250,000.
Streamlined workflow across all departments by identifying the need
for a company-wide shared server between PC and MAC workstations to
improve a stalled email system and create a virtual filing system
that enhanced departmental interfacing and collaboration as well as
vendor communication; played a critical role in system
implementation and management.
Assistant Buyer
1999-2001
Executed sales, margin, and inventory plans for 82 nationwide
department stores Maintain relationships with vendors to negotiate
costs and markdown allowance. Supported senior management in
driving overall direction and growth by maintaining knowledge of
industry and competitor market trends and by presenting effectual
selling techniques while eliminating unproductive practices.
Managed selection of advertised merchandise based on product sales,
spearheading all comparable collateral. Created metrics to organize
individual departments' claims and accruals.
Devised and implemented a vendor-sponsored contest to motivate and
reward store managers for exceeding sales targets in competition
with each other, rewarding $500 to manager with the highest
increase, which boosted sales nearly 60% over year prior.
Singled out to represent Lord and Taylor nationally at major
universities, educating students about the buying program, offering
advice about transitioning from academic to corporate spheres, and
leading training sessions and courses on selling best practices.
Reversed $40,000 during inventory reconciliation by identifying and
reacting aggressively to invalid charges on promotional
merchandise.
RACHEL LYNN SWERDLOFF
PAGE 3
EMPIRE STATE DEVELOPMENT continued
STERN'S DEPARTMENT STORE, Lake Grove, NY
Summer 1998 Regional
department store chain that was integrated into Macy's and
Bloomingdale's in 2001.
Executive Management Intern
Researched and devised a customer and employee relations
presentation for senior buyers and executive managers. Reconciled
inventory, scheduled staff, and merchandised wares for Men's Suit,
Accessories, Underwear, and Furnishings departments. Corresponded
and collaborated with divisional directors and buyers in order to
establish effective problem solving techniques in order to resolve
customer service, product fit and cut, and stock level issues and
motivational strategies to drive sales.
EMPIRE STATE DEVELOPMENT CORPORATION, New York, NY
1997-1998 Economic
development agency and New York state government partner tasked
with attracting and retaining new businesses and encouraging
tourism.
Marketing and Advertising Intern
Served as chief assistant to Deputy Commissioner, Project Manager,
and Media Director, copywriting, editing, researching, and
designing proposal advertising. Played a key role in developing a
website promoting New York State tourism, cultivating relationships
with vendors and third parties and monitoring data input. Conducted
market research through data collection and mass mailings, then
interpreted results in order to create promotional advertising
designs for specific clients.
EDUCATION & CERTIFICATIONS
Bachelor of Arts: English and Business
University at Albany ( New York, NY
People Development Skills and Training Certified
Quark Express Certified
AFFILIATIONS
American Marketing Association - Member
Ambassador of Arts and Entertainment
American Society of Composers, Authors, and Publishers - Member
AIDS Walk - Participant