Customer Service Administrative Assistant
Resume:
Sandra Chavez
Fremont, CA 94536
**********@*****.***
Objective: Obtain employment in an environment where my current skills can
be utilized and developed further.
Skills and Experience
Served as an administrative assistant to 15-18 managers.
Responsible for inventory control and supply ordering. Proficient
in Microsoft Word, Outlook, Excel, Power Point and Publisher 2007.
Efficiency and satisfaction driven. Revised and rewrote previous
employer's Operating Procedures for administrative role.
Proficient in the use of general office equipment including, All-
in-One fax, printer and copy machine, and lamination machine.
Typing speed 55+ wpm. Bilingual in Spanish and knowledge of some
American Sign Language.
Employment History
Disneyland Resort Anaheim, CA January 2006 - May 2010
Westside Central A-Lead (Administrative Position)
Responsible for the training and accountability of 15 other
administrative Cast Members.
Heavy use of Microsoft Office 2007 programs.
Assisted various managers as well as provided support to
approximately 400 Attractions Cast Members as necessary.
Proficient in use of scheduling systems and internal website
navigation.
Multi-tasking and organization key aspects of success as a
Westside Central.
Recognized as Cast Member of the Year for 2008
Attractions Hostess/Trainer January 2006 - March
2008
Responsible for Guest safety and satisfaction during the
operation of attractions.
Responsible for training new Cast Members and ensuring
compliance with various government safety agencies.
Promoted to administrative role due to excellent performance.
Old Navy (Gap Inc.) Fullerton, CA April 2005 - January
2006
Sales Associate
Top performer in enrollment of Old Navy Credit Cards
Performed cash handler and key holder functions throughout the
store
Chavez Auto Insurance Anaheim, CA May 2004 - April 2005
Customer Service Representative
Assisted customers with general insurance questions and assisted
with making payments
Performed various office duties including answering multi-line
phones, accessing various insurance rating programs, data entry
into QuickFile database.
Performed cash handling duties as well as making deposits into
company bank account.
Education
Fullerton College A.A. Interdisciplinary Studies, May 2010
Anaheim High School High School Diploma, June 2003
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