Professional Profile
James Turner is a Senior Manager in the Planning & Integration Group of
PepsiCo Chicago (Quaker, Gatorade, and Tropicana) Supply Change Operations
Solutions Practice. He has over 13 years experience in assisting clients in
supply chain initiatives. The common goal of the initiatives is to reduce
production and inventory costs while maintaining or improving service
levels and customer satisfaction. This is achieved by implementing a
combination of Technology, Organization and Process improvement. His work
includes:
. Demand Planning and Forecasting
. Project Management
. Educate and inform clients of Supply Chain Best Practices
. Process Redesign
. Workshop Facilitation
. Planning tool specialist (SAP - APO)
. Supply Chain Planning Expert
. System implementation Methodology Expert
. Thought leader in customer and product categorization, and development
of integrated supply chain business policies that lead to
differentiation of service and costs for customers and products
. Industry Experience - Consumer Package Goods, and Chemical
Employer History
10/2006 - Present Pepsico, Chicago, IL Tropicana Senior Demand
Planning Manager
2/2005- 10/2006 Pepsico, Chicago, IL Demand Planning Model Development
Manager
4/2002 - 2/2005 IBM/PriceWaterhouseCoopers, Chicago, IL
Principal Consultant
10/2000 - 4/2002 Braun Consulting, Chicago, IL Senior
Manager
10/1992-10/2000 PriceWaterhouseCoopers London, New York, Chicago
Principal Consultant
Assignment History
10/2006 - Present Chicago, IL
Pepsi Juice Drinks Demand Planning Manager (Tropicana, Naked Juice, IZZE)
. Responsible for UPC/Distribution Point/Weekly Tropicana Chilled, Naked
Juice, and IZZE businesses ($3.5bn). In 2009 achieved historical high
accuracy of 82.4%, resulting in a $2million reduction in aged product.
. Developed new product forecasting process for Tropicana, Gatorade, and
Quaker Foods.
. Responsible for development of actionable Innovation forecasts, down
to the SKU, week level
. By using shipments, pos and promotional data work with Sales
Organization, and customers to build smooth replenishment strategies.
. Lead group of 6 through system/process transition fro legacy to SAP,
requiring management of Process, Organization and Technology in order
to optimize the solution.
. Key technical resource for the entire Demand planning group (26 staff)
during implementation
2/2005 - Present Pepsico, Chicago, IL
Demand Planning Model Development Manager
. Model Development Manager for SAP Demand planning statistical model.
Primary responsibilities were designing and coordinating the
integration of the Statistical tool (SAS) into SAP APO for Tropicana,
Quaker Foods and Gatorade, combined business revenues of $10bn.
. Business lead for development of online training tools for Demand
Planning team.
4/2002 - 2/2005 IBM, Chicago
Principal Consultant
. Project Lead for a rapid 10 week implementation of Demand Planning
(Forecasting) APO implementation at a fortune 100 CPG client. Lead
small experienced team through every stage of the implementation.
Involved in process design, KPI definition, configuration, Training,
and testing. System and processes went live on time and resulted in
300% improvement in forecast accuracy.
. Project Lead for a Demand Planning (Forecasting) APO implementation at
a $30bn+ CPG and industrial products client. Managed 14 people through
the five phases of an implementation lifecycle Project Preparation,
Blueprinting, Realization, Final Preparation, and Support. Through
this full lifecycle was significantly involved in process design,
technical design, change management, and project planning. The global
process design was particularly challenging as this was the first of
seven divisional rollouts, and had to be completed in such a way that
would minimize the need for any redesign during later divisional
rollouts.
10/2000 - 4/2002 Braun Consulting Chicago, IL Senior
Manager
. Lead APO Demand planning upgrade from version 2.0 to 3.0.at Eastman
Chemical.
. Lead Demand Planning Consultant for Demand Planning Implementation at
a $5bn CPG client. Responsibilities in this phase include proof of
concept design, current business process analysis and project
planning. The forecasting processes include both internal and
external collaboration.
10/1992-10/2000 PriceWaterhouseCoopers London, New York, Chicago
Principal Consultant
. Lead team in analysis, design, and configuration in all areas dealing
with physical inventory management at Goodyear Chemical Division. This
involved designing new business processes for the management of
Engineered stores, Raw Materials, and Returnable Containers. MRP was
managed by utilizing consumption based planning; forecast planning was
investigated and rejected.
. Team Lead for Supply Network Planning implementation at Kimberly
Clark. The scope of the project covered two continents and all
aspects of the supply chain; forecasting, supply network planning,
distribution planning, and transportation planning. Responsibilities
in this phase include proof of concept design, current business
process analysis and project planning. The forecasting processes
include both internal and external collaboration. Lead Advanced
Planning System Package selection for fortune 500 CPG Client.
Involved matching process requirements against current Advanced
Planning System (APS) functionality, assessing strategic issues, and
proposing potential timeline and rollout strategies. The client
selected SAP APO over i2 and Manugistics.
. Lead a four-man team charged with analyzing the business requirements
of an Elevator and Escalator manufacturer, and map these requirements
against SAP functionality. Personally charged with the client contact
areas of the supply chain, primarily consisting of Sales, Order and
Service management. The manufacturing processes ranged from assemble
to order for standard products, to configure to order for custom
product offerings. Post sales service business was strategically
critical as it accounted for the major proportion of profits. After
documenting, analyzing, and mapping the business processes to SAP, a
business case was developed to move ahead with a SAP implementation.
. Core member of a 3-person team assigned to review the supply chain,
from manufacturing point to customer delivery, of a large healthcare
products manufacturer. The client manufactured Renal Dialysis
solutions and delivered the solutions, via internal and third party
distributors, direct to their patients' homes. The distribution
network had evolved over twenty years and had never been reviewed on a
macro scale. I conducted review of the current customer
requirements. Participated and facilitated in supply chain review
workshops by functional areas, Global Logistics, Order Processing,
Distribution, and Information Technology
. Member of 4-person team employed by a major printer manufacturer to
review their reengineering efforts. The printer manufacturer was two
years through a four-year reengineering effort; the project was highly
complex with multiple sub-projects running simultaneously. The PW
team's directive was to review all current sub-projects and future
project plans. This review highlighted areas of risks within sub-
projects and made recommendations to reduce these risks. All sub-
project work plans were studied to identify critical milestones and
inter sub-project dependencies were identified. This information was
used to create a reengineering Master Plan within the MS Project
Management tool. The critical milestones and dependent tasks were
automatically linked in from the sub-projects to the master plan. The
project also designed a project plan template for all future sub-
projects so that the Master Plan could be easily extended and
maintained.
1991-1992 British Alcan, Dolgarrog, Wales, Production Analyst
. Implemented a production-scheduling package, which resulted in
reducing the aluminum levels on the site by 60%.Previous to joining
Price Waterhouse, I was with British Alcan, principle role in one-year
implementation of production scheduling package PROVISA. The package
involved modeling each machine in a production cycle, entering orders
and materials data, then simulating how to schedule the factory for
the future. The objective being to stream line the process, reduce
WIP, stocks and move the factory towards a JIT environment. The role
involved interviewing machine workers, timing processes and then using
the data to build logical rules to simulate a machine. After building
the model the role changed to one of producing production schedules
and monitoring their usage and efficiencies. This monitoring often
lead to either a need to modify the model, or a need to educate the
users. The project was a success reducing the aluminum levels on the
site by 60%.Also carried out, as part of a small team, three
continuous improvement projects on other Alcan sites throughout U.K.
1986 -1988 Mellon Bank, Bank of Tokyo London,
Sydney
Foreign Exchange Dealer
Education and Background
. B.A. Economics (Single Honors) 1st Class Degree, Exeter University,
Exeter Devon U.K.
o Macro-Economics
o Micro-Economics
o Statistics
o Accounting
o Game Theory
o Portfolio Analysis
. Certificate of Business Administration, Warwick University, Warwick
Coventry UK
. APICS CPIM Certified
. SAP Materials Management (MM) Certified
. SAP Advanced Planner and Optimizer (APO) Certified