Customer Service High School
Resume:
Asia R. Tinnin
HOME: 901-***-****
CELL: 901-***-****
***********@*******.***
Objective
To obtain an entry level position that would not only help me gain more experience in the
workforce but to create a sense of diversity to my resume. I am exciting about learning new
concepts that will be beneficial to my future and career. I am ready to begin an exciting career
with a thriving company that creates opportunities for advancement, assistance with returning to
school, networking and engagement in the learning experience of life.
Work History
Dates: September 18, 2009- January 21,2010
Business/Title: United Health Group/ SITEL Corporation/ Customer Service Representative
City/State: Memphis, TN
Duties are as follows:
As a customer service rep I was an agent that represented the products of United Healthcare
Group and AARP and I was responsible for entering banking information
Setting up repayment plans and scheduling payments
Forwarding information to various departments
Answering general customer service concerns
Also I was responsible for assisting other agents on the products floor as well as taking on some
supervisor duties such as handling escalated calls
As well as assisting with the sales aspect of United Healthcare Insurance
Dates: July 7, 2009-September 16, 2009
Business/Title: Adecco Staffing (Dealer Track)/ Data Entry Clerk
City/State: Memphis, TN
Duties are as follows:
As a data entry personnel I prepared paper work for various banks and auto clients
I also validate documents in the computer system before they are forward to the office in
Michigan etc.
Lastly, I enter check amounts, payoff information, and unrelated information in the system that
needs to either be mailed to the banks or back to our clients.
Others duties included pre -scanning air bills and data entry, sorting and storing documents.
Dates: November 2007-July 2008
Business/Title: ELX Distribution/Warehouse Operational Specialists
City/State: Memphis, TN
Duties were as follows:
to pick orders(pull orders)
then prepare the orders for the process of value add (inspection)
pack the orders and ship the orders by way of Fed Ex labeling
all of the above steps were executed by a software program entitled(W.M.S.)
Education
Dates: 2005-2006
Most recently attended school: Christian Brothers University
Major: Business Administration
City/State: Memphis, TN
Dates: 2002-2005
High School: Wooddale High School
Graduation: May 14, 2005 (with honors)
City/State: Memphis, TN
Relevant Experience
I am also knowledgeable in the following areas:
Microsoft Works Word Processor
Microsoft Word Office
Microsoft Office Power Point
Copying/filing
Problem solving and excellent verbal and written skills
10 key by sight and touch
License
Lines of Authority: Accident and Health
References
Oney Griffin: 901-***-****
Chris Manley: 901-***-****
Contact this candidate