Manager Software
Resume:
Gary J. Sunderland
Georgetown, Texas
***********@*****.***
Experience Summary
I have 20 years of exceptional Software experience in QA, testing tools,
Agile Scrum & CMMI processes.
2009-present Contracting, Austin, TX
QA Lead ~ I have worked on several contracts as a "hands on" QA Lead & test
automation using Selenium, Agile, Scrum, JAVA, Fitnesse, Firefox and other
open tools.
2008-2009 Lockheed Martin CO, Austin, TX
Test Manager ~ I was a hands-on testing Manager for eServices enterprise
multi-billion $ products in the financial industry. I used the following
tools: Peoplesoft, JAVA, 508 compliance, AccVerify, SaaS, JAWS, Top,
Perfmon, VMSTAT, IOSTAT, Sharepoint & Rational Tool Suite. I have an MBI
clearance for the contract. I set up the QA group, ITIL, ORT, CMMI process
creation, test planning, automation, integration testing, tools
evaluations, proposals, strategy, AJAX, UML, OOD, test cases, test data
creation, business requirements analysis, test execution & defect root
cause analysis. We used VM technology, Mainframe, SQL, LINUX, Vista,
Office 2007, Oracle & UNIX servers to support testing and development
efforts.
2006-2007 Northrop USAF
Test Director ~ As Test Director for the Air Force Civil Engineering Agency
DOD, my primary responsibilities were to lead a team of up to 25+ engineers
in testing AF large scale Enterprise software to be utilized by bases world
wide. I have a Secret Clearance and am able to work with classified
information. My accomplishments included developing and implementing test
plans, Earned Value Management EVM, test script automation, automation tool
evaluation, coordinating and scheduling testing and scheduling
implementations. I participated in quality improvements, process
improvements, SDLC, Agile Development, SOA, & compliance with Software
Engineering Process (SEP). I designed the workflow processes for Rational
CLEARQUEST, REQPRO, FUNCTIONAL TESTER, MANUAL TESTER, TEST MANAGER & other
Commercial-Off-The-Shelf (COTS) tools. I managed & mentored remote teams in
Utah & Ohio that updated & re-wrote test cases & automated scripts. I
brought in & set-up an automation framework using EVALID & conducted
performance testing, automated coverage testing & load testing.
2005-2006 Advanced Technology Center, Austin, TX
Sr. QA Analyst/Lead ~ We built IT solutions for the Home Depot using an
Enterprise Data Warehouse. I was a hands-on lead, managing 3 testers in the
day-to-day software testing of Executive Team Reporting projects. We used
Microsoft Reporting Services, Microsoft SQL 5, DB2, Brio Reporting, TOAD &
Ab Initio ETL software. The data structures tested include web gui's,
cubes, fact tables, dimension tables & material views using SQL scripting.
We also used Mercury's Test Director, Quality Center, for defect tracking,
test cases, traceability matrix & test results. I was the architect for the
IT Solutions Framework, Swim lanes, Activities & Artifacts which describe
the project processes from kickoff to go-live. QA process improvements
included design reviews, unit test plans, MERCURY QUICK TEST PRO (QTP)
automation, SQL automation & a Master Test Plan.
2003-2004 IBM/Viacore
Sr. QA Engineer ~ At IBM/Viacore we built B2B WBIC solutions on a 3-tier
architecture using IBM's WEBSPHERE software. I was improving the Software
QA Processes to create better customer satisfaction & higher quality
products. I researched, planned, & evaluated 3rd party test tools,
implemented test tools and created test automation. The automation was for
Smoke Testing after nightly builds and Regression testing for each major
release. I evaluated SILKTEST for GUI regression & led the RosettaNet
Certification RNIF 2.0 effort for Sync and Async protocols, SSL, Encryption
and Digital Signatures. I used the RN Certification tool & scripts to
obtain PIP and RNIF 2.0 certification readiness for the router products we
sold. I used Siebel call center software for defect tracking and reporting.
The product was XML based & I used XML SPY, EVALID, SPIDERS, SMOKETEST
AUTOMATION, QFTEST, QUICKTEST, WINRUNNER and other test tools to automate
the testing. I built a command line front-end that automated the regression
test cases, parsed the output
and reported back the results. I am an expert with CMMI & other processes.
I recruited and led 2 software developers-in-test to create JAVA based test
tools for AS1, AS2, ROSETTANET 2, SOAP & EDI protocols.
2002-2003 Teradyne
Test Lead ~ Teradyne built automated x-ray products that test printed
circuit boards by comparing images and using algorithms to determine &
report defects on the assembly line. I was asked to start a QA group and
led a team of 3 software testers to improve the system quality. I wrote the
test plans/test cases, mentored the testers, and executed the testing
according to the MS PROJECT schedules which I submitted. The products ran
under REDHAT LINUX & MS 2000 OS. The regression testing was done using
SEGUE SILKTEST & SHELL SCRIPTING. Under my supervision, an automated build,
pull & smoke test was done after the daily build process. GUIMAPS of the
products were completed and used to provide 100% functional coverage. In
the first 6 months, I was able to release a product that went from hundreds
of critical issues to almost none. I implemented the use of specifications
and test cases to do multi-test passes for new functionality. I used
sophisticated metrics to indicate readiness for release, product life cycle
stage and target areas for improvement.
2000-2002 Syntricity INC
Sr. Test/Lead ~ While with Syntricity, I led a team of 4 software testers
in releasing the thin-client Data Conductor Web based Database &
Statistical Analysis software for the Semi-Conductor industry. Automation
was accomplished with capture/replay, Winrunner & Loadrunner. I used Toad
for White Box SQL database validation. The product was tested (as single
source) with: Solaris & NT 4 Servers, Apache Web server, Java & C code and
an Oracle 816 database. Browser verification testing included both Internet
Explorer 5.5 & Netscape 4.8. Recruiting, mentoring & training junior
testers was part of my team building process. In addition, I assisted Tech
Pubs, Support, Marketing and the PM. Writing the test plans, implementing
systematic test case writing, test case & specification reviews were all
part of the release cycle. My test methodology included "find it early/fix
it early", daily builds and daily-automated smoke tests.
1999-2000 Microsoft Corporation
Test Lead ~ At Microsoft, I led a team of 10 software testers in releasing
the CarPoint & Dealerpoint Next Generation Web Software as a Service
(.NET). I used RAID to track defects, wrote test plans, test specs & test
cases. I also automated SQL testing and used Visual Basic test cases for
Object Stress testing. We used Windows 2000 server, IIS5, Passport,
Clearlead, ASP pages, XML pages and tested the e-mail based Lead Generation
software and databases, respectively. Other tools included Test Studio for
test case storage, VSS for source versioning & control & Performance
Monitor for memory leak testing on the Web & SQL servers. My team shipped
the first generation of .NET with a 3 tier architecture.
1996-1999 3D Systems
Lead Test Engineer ~ I was the lead for a team of software testers on
several Rapid Prototyping projects at 3D Systems. I performed business
analysis, product management, test planning, automated test tools (C-
Coverage tool, MSTEST replay tool), White & Black Box Test Execution,
Defect Management (MS ACCESS database), project Risk Analysis, Defect
Measurement (EXCEL reports on find/fix rates), Test Case Design, Reviewing
User Guide & Robo help & PC hardware qualification including E & S Display
Accelerator Cards. I compiled all products on MS C++ complier,
Configuration Management and established and maintained a multi-department
test environment. I worked on competitive analysis followed by product
specifications and implementation of enhancements for the new products. I
worked with OPENGL, MFC, NT 4.0, TCP/IP Client/Server, Source Safe
Configuration Management, Disk Access, Install-shield, CD Mastering & Media
Creation. I, also, prioritized tests based on probability of failure and
known risk assessment. I was mentored by the inventor of
stereolithography, Mr. Charles W. Hull, who owns 44 patents.
1994-1996 3COM INC
IT Consultant ~ As a software-testing consultant at 3COM, I tested LAN
products. I, also, provided computer system consulting to small businesses
& individuals.
1991-1994 Telematics
Product Assurance Engineer ~ I produced a network manager product similar
to SNMP protocol with a UNIX & Motif GUI, and qualified computerized
switches and protocol converters for X.25 WAN's and LAN's. I qualified the
network manager for the use-ability, support-ability, interface design and
reduced the software defect level of the network management system and its
respective user reference manual. I produced a defect database, test plans,
procedures, metrics, compliance test suite and test results presentations
were all part of the qualification. I reported directly to the VP of
Marketing.
1989-1991 IBM/CADAM
Applications Specialist for 3D CAD/CAM Software ~ My responsibilities
included interface design specifications, managing prototype projects,
creating and managing a defect data base, competing in industry
"benchmarks", reviewing documentation, attending industry seminars and
training classes. In addition, I produced training materials including
videos, slides, and class materials. Finally, I participated in functional
design reviews, competitive analysis, and attained customer requirements
related to developing an integrated 3D Surfacing, Solids, NC, and MCAE
products CADAM, CAD, CATIA. I was mentored by the inventor of CAD, Mr. Lee
Whitney.
Education
Graduate Work:
. Masters Business Administration (MBA), IT emphasis, CAL POLY, San Luis
Obispo, ('88-89).
Undergraduate Work:
. Bachelor of Science, Quality Engineering, CAL POLY, San Luis Obispo,
Major G.P.A. = 3.44, ('82-86). I was mentored by Prof "Smitty"
Nelson, founder of the Quality program.
Teaching & Leadership Skills:
. Lecturer at Cal Poly S.L.O., School of Computer Science, Computer
Literacy classes
. Lecturer at Cuesta Community College, CAD/CAM Industry classes
Accomplishments
Patents & Copyrights Filed:
. I have 1 patent application from 3d Systems.
. I have 1 book Copyright from the Library of Congress.
Security Clearances
. DOD SECRET AirForce 2006-Present
. MBI Clearance, Treasury Dept, 2008-Present
Professional Skills
Technical & Computer Skills:
. Testing Software: Mercury Loadrunner, Winrunner, Testdirector,
Rational Clearquest, Manual Tester Functional Tester Java, ReqPro,
EVALID Site-Crawler Automation, Automated Software Testing Tools
including Capture/Replay & Code Coverage, CADAM, Helix, Solid Works,
Solid View, Magics RP, Windiff, I/O Simulators, Test Data Generator,
Use-ability Measurements, Purify, Access.
. Operating Systems: REDHAT LINUX, Windows Vista, XP, NT 4.0, 98, & 95,
AIX, SGI, HPUX, SUN SOLARIS
. Industry Standards: CMMI, NURBS, OPEN GL, ANSI Y14.5, ISO 9000, X-
WINDOWS, Motif, Java
. Networks/Protocols: WAN-X.25, X.28, X.3, SNMP, Ethernet, TCP/IP,
ASYNC, Novell LAN
. Hardware: PC, SUN, IBM RISC, HP, Bridges, Routers, WAN Switches,
PAD's, Cable Standards, SNMP WAN Network Manager, Modems, & Idacom
Data Scope, 3D Systems SLA 7000 & Thermo-Jet Rapid Prototyping
machines.
. Process: UV Laser & Photo-polymer machines, as well as Thermo-Polymer
machines.
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