Engineer Network

JAY WEST

Address: *** ****** *****, *******, ******* 30075 Phone: 404-***-**** E mail: ********@*****.***

PROFILE OVERVIEW

An “outside the box” leader of teams and technology initiatives with more than fifteen years of experience in leading

and optimizing IT functions of large corporations, business startups, and companies in transition. Proficient in using a vast

array of software development methodologies, best practices, and technologies coupled with a record of success in product

development and enhancement of IT solutions. Skilled in gathering requirements and in managing projects into full

completion. Process and solution-focused professional with an aptitude for analyzing potential issues and implementing cost

efficient solutions that remarkably reduced operational cost and enhanced company’s capabilities. Reliable leader with

innate ability in simplifying procedures and in maintaining efficiency of cross-functional teams.

PROFESSIONAL EXPERIENCE

Chief Technology Officer Breeze Play, LLC, Charlotte, NC (Dec 2008-Aug 2009)

Oversaw and realign all efforts in the development and deployment of software and hardware of Breezeplay’s

product (EnviroScene Panel)

Successfully developed a business model utilizing local security companies for sales and installations

Ensured efficiency in overall development, test, and implementation of software and hardware and identified

major design flaws

Decreased the amount of back end hardware needed by 75% through the seamless redesign of product

Improved reporting process utilization by creating a unique distribution model

Chief Technology Officer Citadel Group, Charlotte, NC (Apr-Oct 2008)

Directed and maintained overall effectiveness of all tasks associated in architecting and deploying a production

network base design for residential fiber communities throughout North Carolina and Texas. Maintained the reliability

of production and corporate networks that provided voice, video, security and ISP services for home owners within

these communities.

Spearheaded the seamless design and production of a business model around a Tech Support for

individuals in the fiber communities

Maximized production while achieving the lowest cost through efficient identification of corporate business

needs and requirements and by evaluating and deploying technology to fill those needs

Improved the architectural design of a fiber infrastructure based on the business requirements of each

residential community

Strategically designed a business model behind an all-inclusive technology needs and support for residents

including tech support for all current products in the home, selling new products and offering custom products

Directed identification, hiring, and coordination of a team comprised of experienced technologists to provide

reliable support to the residents of these communities

Deployment Manager-Contractor Roswell Labs, Roswell, GA (Apr 2000-Jan 2008)

Provided strategic direction in gathering vital information and ensured performance efficiency of construction and

technical teams for the installation of GPS enabled smart parking meters.

Tracked and coordinated parking meters using a GPS to effectively develop a graphical map

Streamlined the inventory process from end to end including storing and transporting inventory to installation

site

Managed negotiation with construction contractors and maintained coordination of installation teams

Ensured successful implementation through detailed tests of each phase of the installation process in every

space

Director of IT enfoTrust Networks, Kennesaw, GA (May 2000-Sep 2007)

Strategized the design and implemented a fully redundant WAN connectivity for offices located in North America, the

Middle East and Eastern Europe. Managed implementation of production application deployments as well as

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JAY WEST

Address: 590 Elgaen Court, Roswell, Georgia 30075 Phone: 404-***-**** E mail: ********@*****.***

monitoring and administration of production and corporate support systems. Developed, administered and achieved

budgetary requirements while ensuring efficiency in production planning, scheduling, change control, data security

and integrity, help desk operations, vendor contracts and negotiation.

Successfully built, managed, and realigned all IT functions for domestic and international offices in the

Middle East and the Ukraine; in three years grew the company consisting of 170 servers, our office was 36,000

sq ft. and a call center that was staffed by 60 people working on two shifts.

Prompted increase in revenue while saving customers hundreds of thousands of dollars through the

successful design and manufacture of lens supporting ring for CF camera

Designed and manufactured an IrDA device for the retail industry currently implemented at all Home Depot

stores in the U.S., Canada, and Mexico

Strategized negotiation and secured agreement with Dial-up IP contract; developed a filter in conjunction

with Verizon Business saving company $1.2M annually in Telecommunication expenses

Customized and deployed a fully redundant WAN between off shore development offices in Kfar Aaqqa,

Lebanon, Lugansk, Ukraine and headquarters in Kennesaw, GA utilizing microwave and satellite technology; the

link automatically failed over and stayed active during the Lebanon / Israel conflict during the summer of 2006

Business Analyst Process & Technology, Marietta, GA (1998-2000)

Managed and streamlined gathering of requirements and analysis of existing business procedures and issues to

ensure effectiveness of business and technical solutions for medical billing.

Prompted improvement in revenues by 27% by successfully improving and automating new processes for

clients

Initially served as senior network engineer responsible for proficient review, identification, and development

of solutions for client network infrastructure including physical layout, data security and integrity, policies,

procedures and processes

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PRIOR EXPERIENCE

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Atlanta Journal-Constitution, Atlanta, GA (1993-1998)

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PC Technician

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Network Engineer

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IBM-Location (1992-1993)

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Phone Tech Support

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SUMMARY OF SKILLS

Skill Level Experience

Advanced 12 years

Team & Project Management

Advanced 12 Years

CISCO Equipment

Expert 10 Years

Documentation & Workflow Management

Expert 15 years

Cost Projection & Budgets

Expert 12 Years

Windows Operating Systems

Expert 15 years

Server and PC Hardware

Expert 10 Years

Netscreen Firewalls

Advanced 10 Years

Network Security

Expert 15 years

Network Monitoring and Trending

Expert 14 years

Routers and Switches

Advanced 5 years

Telephone Systems (including VoIP)

Advanced Beginner 5 years

Linux

Intermediate 5 years

Nagios Network Monitoring

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JAY WEST

Address: 590 Elgaen Court, Roswell, Georgia 30075 Phone: 404-***-**** E mail: ********@*****.***

Expert 8 years

Satellite WANS and VPNS

Advanced 5 years

Juniper Equipment

EDUCATION & OTHER CREDENTIALS

West Georgia College -Carrollton, GA

Kennesaw College -Kennesaw, GA

Novell Certification and General Networking to Advanced Networking

North Metro Tech, Acworth, GA

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