Medical Billing
Resume:
RONALD J. POULARD
Weehawken, New Jersey *****
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EDUCATION
Stony Brook University, August 2009
Bachelors of Arts in Sociology, 3.0 Grade Point Average
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MANAGEMENT EXPERIENCE
February 2007 - August 2009 Stony Brook, N.Y.
Student Technician, Stony Brook Client Support
Worked along with nurses and doctors to maintain stability of vital
computer
systems and backup data.
Adhered to HIPAA laws when supporting the Health Services Department.
Inspect equipment at least twice weekly in laboratories to proactively
identify and solve problems.
Collaborated with Academic Computing Technical Support Manager to ensure
that computer systems are functioning efficiently.
Supported professors, teaching assistants and faculty terminals across
campus.
Troubleshoot hardware, software, server, and network problems.
Specialize in spyware/malware, virus removal and Operating System
installation.
Maintained up-to-date knowledge of hardware and software;
suggest/recommend upgrades.
Worked with tech-team to solve larger issues in the computer
laboratories.
Accomplishments:
Established and maintained an accurate inventory and repair records.
Cut performance of all support and maintenance functions to less than 24
hours
of trouble report.
Designed a blueprint for a Computer Assisted Design machine utilized in
our supported CADlab.
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West Sayville, N.Y.
August 2009 - December 2009
Medical Receptionist, West Sayville Pediatrics
Registered patients according to practice policy. Assisted patients in
completing appropriate forms.
Received and made calls from patients, insurance companies laboratories,
and physicians. Provided efficient and professional telephone services;
transferred calls according to established policy.
Scheduled appointments utilizing the computerized MedStar program.
Determined patient eligibility and benefits as well as verified co-pay
for various insurances.
Collected and posted patient payments on Excel and MedStar; prepared
daily financial close-out and submitted all forms and fees to the
medical billing department.
Faxed and mailed medical records to insurance companies, laboratories,
physicians and local governments.
Opened the building at the designated time and have all front desk
activities fully operational at the start of business hours.
Closed the practice at the end of each working day; assured the
readiness of the reception area for the following work day.
Kept frequent communication between patients, staff, physician, and
laboratory staff.
Planned medical screenings and following ups of the patients to get the
results.
Respected and maintain privacy and dignity of patients; knowledge and
experience with HIPPA guidelines with respect to assuring patient
confidentiality at all times.
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COMPUTER LITERACY
Experienced in computer hardware installation and troubleshooting.
Operating Systems: Windows - NT, 2000, XP, Server 2008, Vista, 7.
Familiarity with Linux, and Apple.
Well Versed Applications: Microsoft Office Suite: Excel, Word, Access,
Outlook,
PowerPoint. Lotus Notes, Adobe Photoshop, Gimp, Thunderbird, Google
Chrome, Mozilla Firefox, Internet Explorer, Symantec/Anti-Virus Software
Hardware Proficiency: Servers, building custom PC's, routers, hubs,
switches. Up to date on latest hardware platforms.
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AWARDS AND HONORS
Stony Brook University's Deans Award
National Honor Society
Advanced Regents Diploma
Haitian American Parents Association - Leadership and Academic Award
Vice-President - East Ramapo Marching Band
Section Leader - Ramapo Jazz Band
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REFERENCES
Burton Louis-Charles, Evening & Weekend Programs Coordinator -
Academic Affairs - Credit Office & Dual Enrollment
SUNY Rockland Community College
******@************.***
tel: 845-***-****
145 College Road
Suffern, New York 10901
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Yersson "Jag" Gaona, Information Technology Support Administrator -
College of Engineering and Applied Sciences
Stony Brook University
*******@*****.**.******.***
tel: 631-***-****
127 Engineering Drive
Stony Brook, New York 11794
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Contact this candidate