Management Supply Chain

DAVID J. SHILKRET, PMP

**** *** ***** ** • Austin, TX 78704

*********@*****.*** • 512-***-****

BUSINESS MANAGEMENT/CONSULTING/PROJECT MANAGEMENT

Quality Assurance/Editing • Project Lifecycle Management • Technical

Documentation Specialist

Dedicated professional. Strategic problem solver; can diagnose and resolve complex technical/business

issues. Skilled team leader; can direct multiple tasks effectively and champion projects innovatively, while

remaining on time, within scope and budget. Experience in large scale implementations of information

systems, consultant management, procurement management, risk management and high level negotiation.

PROFESSIONAL EXPERIENCE

Owner, GM, Cocktail Lounge – Austin, TX 2007 Present

Prior to hiring a manager, I had been responsible for all aspects of the business operations and finances

including:

• P&L

• Inventory Management

• Procurement/Vendor Relations

• Risk Management

• Event Planning

• Stakeholder Relations

• Human Resource Management Marketing

• Technical Support

• Customer Service.

Consulting Services Manager, UPS (Logistics Technologies) – Towson, MD

2005 2006

Direct consulting and project teams in the design and implementation of logistics software solutions

generating $40M/year for various high profile clients, including Pepsi, Coca Cola, Praxair, Office Depot,

Sysco Foods, and U.S. Foods, to improve supply chain management processes. Oversee 11 direct reports, 2

senior consultants and 9 junior consultants, including identifying talent, conducting reviews and

performance evaluations, and mentoring and training. Establish and cultivate client relationships; assess

operations to devise solution strategies; deliver proposals to client management; determine project

deliverables, milestones, and resources; manage solution deployment; facilitate client communication

throughout implementation with milestone reports, Gantt charts, and other project management tools; and

identify and resolve problems and customer concerns. Create department policies and standards. Design and

conduct internal/external training materials. Participate in pre sales presentations as required.

Key Accomplishments:

4 Honored with UPS’s Annual Outstanding Contributor Award for 2005.

5 Recognized as Top Performer for the business quarter.

6 Repeatedly implemented more efficient processes and procedures to cut department costs and

negotiated contracts with clients to generate additional revenue.

7 Ensured client retention and developed positive working relationships with clients like South bay

Beverage and Union Beverage.

Key Projects:

7 Apria Healthcare: Directed $1M implementation of UPS products throughout Apria’s entire

operation, substantially reducing their logistics infrastructure and improving supply chain

distribution.

8 Goya: Led project team for $50K implementation of enterprise solutions for food manufacturer.

9 Air Products: Guided and mentored senior consultant through project management of product

installation for health care client.

10 Unisource: Worked with B and C level executives to guide a company wide implementation of RN

Transportation Suite EE.

Systems Consultant, UPS (Logistics Technologies) – Towson, MD 2003 2005

Coordinated the implementations of strategic planning software products on a variety of platforms. Provided

supply chain management solutions for high profile clients. Adhered to UPS Supply Chain Standard

Operating Procedures and UPS Logistic Technologies methodologies. Reported to senior management on

project status and provided “as is” analysis. Assisted with hiring/identifying talent for consultants and

technical support staff.

Web Developer, Paradox Virtual Systems – Albuquerque, NM 2002 2003

Developed web content for corporate website using Java, HTML, JavaScript, XML, and XSLT. Coordinated

with fellow programmers to establish business logic and usability.

Web Developer, Alta Vista Corp. – Palo Alto, CA 2000 2001

Designed and developed web pages and web applications for leading academic Internet search Engine

Company. Oversaw multiple mission critical site and page redesigns.

Key Projects:

10 AltaVista Help: Ported AltaVista’s help section to a new Java based platform from C++ to improve

speed of service and functionality and expand service offerings.

11 Babelfish: Collaborated with primary engineer to design and develop new, more user friendly front

end for the Babelfish translator application.

12 The Search Company: Led development of new streamlined search specific AltaVista site to

rebrand and reposition the organization away from the portal business and into the search engine

business.

Account Manager/ Web Developer, VonHauser & Associates – Millersville, MD 1999 2000

Oversaw development and maintenance of corporate intranet & Internet sites using HTML/JavaScript/Perl.

Managed small business site contracts; consulted on web usability; conducted sales prospecting; and

provided account management.

13 * * * * *

14 Additional Experience: Guidance Counselor for Talbot County Public Schools, Easton, MD, 1998

1999

EDUCATION/TRAINING

Master of Education degree in Counseling ~ Loyola College, Baltimore, MD, 1997

Bachelor of Arts degree in Communications ~ University of Maryland, College Park, MD, 1993

Associate of Arts degree ~ Anne Arundel Community College, Arnold, MD, 1991

Training

American Management Association Course

Internal UPS Project Management Courses

PMI Certified Project Management Training

Various Technology Workshops

TECHNICAL SKILLS

Methodologies Systems Development Life Cycle, PMBOK

:

Platforms: Windows, UNIX, Mac OS

Languages: Experience with HTML, Java/JSP, some trivial use of Python and Perl

Certifications

Project Management Professional (PMP), Certified through Project Management Institute

(PMI), 2010

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