Delilah N. Baeza
P.O. Box ******
San Diego, CA *2170
*********@*****.***
Objective
Seeking a position in the general capacity as an office support assistant within a general business
office environment.
Skills/Qualifications
-Windows 2000; Microsoft Word; Excel; Photoshop; Outlook Express; Internet proficient
-Superior telephone, customer service, and computer skills.
-Possess technical proficiency in operating multi-phone systems, copiers, printers, fax machines
and computers.
-Adaptable team player recognized for willingness to learn.
-Diligent, detail oriented, excel at multi-tasking in fast paced environment, completing projects
within time.
-Ability to manage resources such as memory, device, I/O, files and user interfaces etc.
-Basic computer programming knowledge and skills in logic and syntax
-Microsoft and Linux general knowledge in installation, configuration and management of
operating systems
-Familiar with standards and practices involved in wiring a computer network, including media and
protocol specifications, connection topologies, testing and troubleshooting.
-Knowledge of major concepts such as OSI and TCP/IP models, network media specifications and
functions, LAN/WAN protocols, topologies and capabilities.
Education
ITT Tech, August 2008/present--Bachelor of Science Degree/Information Systems Security(major)
Fletcher High School, Fall 2002/Spring 2006--Graduate
Relevant Experience
Receptionist
August 2007/August 2009, San Diego Dodge, 619-***-****
2829 National City Blvd., National City, CA 91950
* Proficient skills dealing with customers over telephone and in person. Team player always
assisting sales person with what was needed.
Receptionist/Physical Therapist Assistant
March 2005/June 2006, Ponte Vedra Chiropractic Medicine and Physical Therapy
904-***-****, 252 Solana Rd., Ponte Vedra, FL 32082
* Care for patients diagnosed with musculoskeletal conditions under physical therapist
supervision. Document patient data in computer system. Increased productivity through
superior patient interaction. Provided administrative support to the chiropractic center.
Scheduled and greeted patients, answered telephones and performed data entry and
billing.