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Sales Customer Service

Location:
Laton, CA, 93242
Posted:
August 30, 2010

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Resume:

Hector D. Meza

**** *. ****** ***.

Laton, CA. **242

559-***-**** (home) 559-***-**** (cell)

ablnbn@r.postjobfree.com

______________________________________________________________________

Education:

* Fresno High School. Graduated with H.S. Diploma 1976

* Completed 25 units at Fresno City College 1977-1979

* Institute of Technology. Graduated with Network Technician Support

Diploma 10/22/2009

______________________________________________________________________

Summary of Qualifications:

Computer network installations. Server & workstations setup, Printer,

internet, Problem solving, Technical Remote support, Leadership, Customer

Service, Developing New Clients, Supporting existing clients, Ability to

cover large territory . Management, Sales, Presentations and product

training,

Current Project: Just completed a 700 computer user installation and RIS

network 02/24-03/15 2010

______________________________________________________________________

Work History:

Production/Warehouse Manager: 2004-2008, Nicholson Farms

Provided training and leadership to field workers and scheduled daily

assigned work duties, tracked employee's time, computerized tracking of

payroll information and inventory control.

Outside Sales Manager: 2003-2004, Bubco, Inc.

Large territory, responsible of several tractor dealers in Western States,

trained dealer salesperson and their customers on Micron sprayer equipment

and other Ag irrigation related products.

Outside Sales: 2000-2003, Cumming Allison Corporation

Responsible for sales from the Central California to the Central Coast,

maintained sales and service production levels, performances evaluations,

customer service, trained on products and instruction. I made "Century

Club" and achieved consecutive top sales awards and bonuses for top company

sales in 2000, 2001, system price quoting and follow-up.

Production, Warehouse Manager: 1997-1999, Nicholson Farms

Provided training and leadership to field workers and scheduled daily

assigned work, pruning, irrigation flood and micron sprayers, harvested of

row crop and double crop planting.

Computer Sales Manager: 1994-1997, HD Computers

Developed new and existing customer base, worked on and fixed computers,

product support, dealt with customer service issues and follow-ups. Solved

customer computer and network issues and found a successful solution,

recommended upgrades, networking products, traveled doing presentations and

education minimizing water use for irrigation, and worked exhibit shows.

Self Employed: 1991-1994, HM Computers & Consulting

Sales and consulting of computer hardware and software, installed set-up

and configured equipment, trained individuals and departments. Technical

support onsite or over telephone, repaired individual components and add on

peripherals. Used state of the art diagnostic tools and software to find

and fix problems.

Computer & Software Sales : 1982-1991, Boot's Camera-Video-Computers

Sales of computer hardware and software, configured, formatted, fresh and

upgraded OS onto systems. Installed many types of software, worked on and

repaired, IBM, NEC, EPSON, AT&T, PC's and added accessories. Also Printer

lines, Oki Data, EPSON, Panasonic. In-store and on-site service calls,

Technical support and over the phone, knowledge of MS Office software,

price quotes and presentations.

Thank you for the opportunity to present my resume, cover letter and

references for your review

I recently viewed your employment opportunity and applying for the position

you have available.

My many years in retail management, corporate outside/inside salesman, and

being an experienced computer technical sales and computer network tech can

benefit your company.

I have provided excellent management skills and provided excellent customer

service in sales and technical support, network setup and installation,

server 2003-and user stations, computer problem solving, service and work

scheduling. I have also taught product features and performed

presentations, training and instructional problem solving on in-house and

field operations. I have a successful work history; and have achieved

awards in management, customer service, tech support and in sales both

outside/inside.

My experiences as manager have been: opening and closing of store,

supervising (1-50 employees), inventory control, supervising daily duties,

schedule staff shifts, training of staff and of individuals, problem

solving difficult issues. I have many years in computer hardware and

software installations and support.

I am an excellent typist 30-35 WPM, speak Spanish. As outside-inside sales

person I have achieved top awards and demonstrated success in meeting my

goals. I am easy to get along with and a hard worker, I also have

established wonderful relationships with peers in and off the work

environment.

I am extremely flexible and positive person, I have been utilized in

several departments when needed. I have a strong attention to detail and

meeting deadlines is always a priority. I have a strong work ethic and I

always complete my work and projects in time and professionally. I am a

quick learner and pick up speed fast. I have an excellent DMV record and I

have lived in the Central Valley since 1960.

I would welcome the opportunity and look forward to further discuss my

qualifications and the position that you have an available.

My contact information is as follows:

559-***-**** (home), 559-***-**** (cell), e-mail address is

ablnbn@r.postjobfree.com.

Sincerely yours,

Hector Meza



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