Bachelor of Science in Information Technology, December 2008
Florida State University, Tallahassee, Florida
Related courses:
Internet/Web Development Advanced
Systems Design
Java Development Senior Project (Web
Architecture)
Object-Oriented Programming Object-Oriented
Analysis/Design
Internet Communications C++ Programming
Database/SQL Concepts Microsoft Office
Gannt Project Secure Shell
A+ Certification
Security +
Network +
Windows XP
Windows Vista
EXPERIENCE:
Assistant Web Developer, July 2009 to Present
AHI Distribution
. Update product information using Magento Database
software
. Edit web pages with HTML
. Edit and upload pictures with imaging software
. Manipulate Microsoft Access databases using Blackthorne
and O-Lister
. Update inventory list using Microsoft Excel
. Upgraded computer RAM
. Fixed various problems with company printer
. Answer phone calls dealing with customer complaints
. Provide security and antivirus programs for company
computers and network
. Maintain optimum efficiency of company computers
Certified Field Technician, February 2009 to July 2009
World-Wide Tech Services
. Replace hardware components of computers including hard
drives, ram, motherboards, LCD
screens, optical disk drives, keyboard keys, touchpads
for laptops/portable computers, power
supplies, LAN cards, sound cards, processors, fans
. First hand help with customers on various computer
problems
. Communicate directly with customers
. Diagnose and fix software problems for customers
. Install Windows XP and Windows Vista
. Log on the company website and accepted calls daily
. Call the customers to make a set schedule to meet them
and fix their computers then
document the work performed online.
Programmer Intern, October 2007 to April 2008
Department of Management Services, Tallahassee, FL
. Evaluated new technologies for implementation throughout
the organization, including
Java/J2EE, HTML, and Oracle to present findings
. Served as member of Technologies Development Group
. Designed and developed Intranet site for company
Desktop Support Services Intern, August 2008 to December 2008
Southwood Shared Resource Center, Tallahassee, FL
. Integrated various hardware components to agency
computers
. Gathered vital user information to be handled for
migration
. Worked as Network Administrator to image and map
computers to connect to agency's LAN
Moderator of website, April 2007 to September 2008
Phi Beta Sigma Fraternity Inc., Tallahassee, FL
. Uploaded pictures of special events
. Supervised activities of website
Computer Lab Technician September 2008 to Present
Florida State University
. Logged students into computer lab using university's
security protocol
. Monitored activities of students computer usage
. Assisted students with technical support including
frozen computers, stalled programs, slowed
efficiency
Technical Support, January 2006 to Present
Non-occupational, Tallahassee, FL
. Solve various technical problems such as missing
drivers, installing software
. Optimize hard drives according to speed, updated virus
definitions, and spyware
. Install Windows XP and Windows Vista operating systems
. Install free 3rd party software (AVG, avast!, Spybot, Ad-
Aware) to computers
. Use ipconfig and ping in command prompt to diagnose
problems with internet connections
CERTIFICATIONS:
Dell
Foundation Desktop/Portable
. 2007 Desktops/Portable
. 2008 Desktops/Portable
. 2009 Desktops/Portable
SUMMARY:
. Three years experience implementing Information Technology
skills
. Graduated with BA in Information Technology
. Proficient with Web tools, including Java/J2EE, Visual
Web Developer,
Visual Studio and Microsoft Office
. Highly motivated and energized individual