Stella Glentz
**** ***** ****** ******* # **** Austin Texas 78759
*******@*****.***
Executive Account Manager offering 13 years of account management and business
Profile development. Experience in marketing and selling products within a
competitive business market. Expert in building top-producing accounts,
and securing customer loyalty.
Summary of Key account relationship management
Qualificatio Pricing and service management
ns Telecom/IT, Mortgage,, Health insurance markets
Strong problem solving and analytical skills
Professional and effective interpersonal skills
Insurance billing, medical terminology, diagnostic and procedural
coding
Proficient knowledge of Microsoft office software, SalesForce
Work Account Executive
Experience Renvenue Expess, Medical Billing company Cedar Park Tx
04/2010 - present
Used consultative sales approach to penetrate potential accounts.
Conducted demo on SaaS software
Developed sales presentation and proposal to prospective customers.
Conducted contract pricing negotiations.
Manage existing account base and developed relationships to
continuously assess their business to expand on added value services.
Build sales pipeline of qualified sales opportunities.
Attended network meeting to increase lead generation.
Account Manager
Claim Care Medical Billing, Austin, Tx Internship/hired
08/2009 - 4/2010
Primary Contact for Practices and Vendors: Communicate directly with
providers and/or their office managers. Resolve issues such as missing
EOB payments, write off approvals, and refunds. Facilitate solving any
issues between vendors and the provider. Send weekly and monthly
reports, and keep the provider up to date on the status of their
account.
Troubleshoot payer rejections and denials, process & resubmit claims
and appeals.
Patient Calls - Handle any inbound patient calls.
Trained Dr. and their staff on how to use company web tools.
Account Manager
Total Resource Network, Trabuco Canyon, Ca
04/2007- 09/2009
Cold call, database mining, internet/web searches, professional
organizations. Personal/functional networks, as well as employee
referrals to generate candidate leads.
Cooperate with all members of the staffing team to develop and
implement staffing plans and activities.
Conduct phone interviews with applicants, and present to client for
interview.
Manage and coordinate all communication with candidate.
Monitored business levels and job orders to expand services.
Developed initial job orders and ensures a successful transition of the
job order to recruiter.
Developed and presented sales proposal to prospective customers.
Employment Account Executive Impac Lending Irvine, Ca
History 03/2002 - 04/2007
Education The Academy of health care professionals - Austin, TX
09/2009
Billing and Coding Certificate
Santa Barbary city college - HIT Ca
09/2011
Professional AAPC
Affiliations