Customer Service Software
Resume:
Slobodan Stevanovic
Moreno Valley, CA 92551
*********@*****.***
Objective: To secure a position in which my creativity, communication skills and working knowledge
of networking, computers and programming can be utilized.
Education:
• The School of Machine Engineering. Robotics and Flexible Production Systems. 1994-1998.
Belgrade, Yugoslavia.
• University of Belgrade, Faculty of Organizational Sciences. Information Technology. 1998-
2001. Belgrade, Yugoslavia.
• C++ Programming Certification, Riverside Community College. 2007.
• CISCO Networking. Riverside Community College. 2008.
Skills:
• Operating systems – DOS, Windows, Linux and OS X
• Setting up and troubleshooting network issues
• Installation and upgrading of hardware/software
• Servers – Windows 2003, 2008 and Linux servers
• Software Applications – MS Office, Auto Cad, Adobe Photoshop and Coral Draw
• Programming Languages - C++, PHP, Delphi (Pascal), HTML, CSS, JavaScript, AJAX
• Ability to diagnose hardware/software issues
• Exceptional troubleshooting and logistical skills
• Good written and verbal communication skills
• Ability to prioritize and work effectively within allotted time frame
• Programming, operating robotics arms and CNC machines
• Blueprint design
Languages:
• English
• Serbian
Work experience:
IT Tech III – Perris Union High School District
03/2008 – present
• Diagnose and repair hardware and infrastructure problems
• Setup new computers and peripherals
• Setup and troubleshoot network equipment
• Install and imaging operating systems and client software
• Network printer setup
• Managing user accounts
• Customer service
• Scripting
07/2005 – 03/2008 Technical Support - Riverside Medical Supply. Riverside, CA.
• Set up computers and printers on the network, which includes
installing and upgrading software and hardware.
• Creating domain users and email addresses.
• Web design
• Programming
• Helping other employees with various questions.
• Creating word and excel forms.
• Troubleshooting
05/2000-11/2003 Computer Technician–Popravka Kompjutera (Computer Repair). Belgrade,
Serbia.
• Maintain computer software/hardware
Customer service
References:
• Vince Butler
Director of Technology, PUHSD
Perris, CA
• Art Corrica
CEO, Riverside Medical Supply
Riverside, CA
• Dusan Stancic
Programmer / Analyst, UCR
Moreno Valley, California
Contact this candidate