Customer Service Sales

Kori Pina

Los Angeles, CA *****

707-***-****

********@*****.***

SUMMARY:

* Detail oriented, resourceful, and driven

• Strong customer service/ sales background

• Ability to prioritize, and work well under pressure, alone or in a group setting

• Proficient in computer programs such as Microsoft Word, Excel, Quickbooks, PowerPoint,

Photoshop and Adobe Illustrator.

EDUCATION:

FIDM, Fashion Institute of Design and Merchandising Los Angeles, CA

Associates of Arts Degree: Merchandise Product Development September 2009

California State University Chico Chico, CA

Bachelors of Science in Communication. June 2005

EXPERIENCE

Sales Assistant/ Urban Expressions Los Angeles,CA 12/09- Present

Customer Service Rep.

• Enter orders for new and existing customers as well as invoice, and ship product

• Answer customer phone calls and inquiries

• Attend tradeshows and assist with taking orders

• Assist in press packets, requests, and collection line sheets

Tradeshow Intern CLASS Tradeshow Santa Monica, CA 08/26-08/28/09

02/24-02/25/10

Hospitality Sales Manager The Beverly Hilton Beverly Hills, CA 12/07- 10/08

• Worked directly with clients on planning upcoming events

• Fielded sales calls, as well as place weekly sales calls

• Managed weekly meetings, as well as an administrative assistant

Sales/Catering Coordinator Hyatt at Fisherman’s Wharf San Francisco, CA 10/06- 12/07

• Supported a Sales Manager as well as a Catering Manager.

• Fielded incoming calls, and recorded customer information.

• Attended weekly sales meetings.

• Performed administrative duties.

Front Desk Agent The Inn at Southbridge St. Helena, CA 06/05- 10/06

• Responsible for checking guests into the hotel.

• Served as ambassador of the hotel.

• Provided concierge services to guests

• Answered phones and created reservations

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