Customer Service Sales

BRIAN DANIELS

*** ******* ******, ***. ** Mount Vernon, New York 10552

914-***-**** ***********@***.***

Work Experience:

Foot Solutions, Assistant Manager, July 2008-October 2009

* Responsible for opening and closing procedures of the store.

* Responsible for fitting customers with the proper footwear.

* Key holder

* Cold calling

* Customer service

* Merchandising

* Maintenance

* Cashier

* Inventory

* Ordering

Wine Bazaar, Associate, January 2008-July 2008

. Receive and process incoming freight.

* Organize and restock sales floor.

* Customer service

* Merchandising

* Maintenance

* Cashier

* Inventory

* Deliver to individuals and businesses with company cargo van.

Bed Bath & Beyond, Supervisor, December 2004-January 2008

* Responsible for managing team members in my department.

* Receive and process incoming freight.

* A member of sales force.

* Organize and restock sales floor.

* Customer service

* Merchandising

* Member of support team.

* Loss prevention

* Shrink and Safety Team.

* Maintenance

* Cashier

* Inventory

UPS, (seasonal)

Pre Loader, July 2007-December 2007

* Responsible for loading packages.

* Unloading and scanning packages from trailers.

* Sorting packages and place in proper area.

Build a Better Tomorrow,

Owner May 2002-December 2004

* Partnered with Market America in May 2002 and became a unfranchise

owner. Established company name in May 2003.

* Provided websites for both individuals and small, medium size

businesses along with products and services.

* Managed office staff.

* Answered and screened incoming calls.

* Events and meeting planning.

* Maintained and updated filing system.

* Cold call 100 to 150 potential new customers daily.

Allied Security (Hebrew Hospital),

Security Supervisor, July 2002-June 2003

* Prepared weekly work schedules.

* Evaluated, trained and supervised workers.

* Greeted new and old residents, staff, and visitors.

* Handled incoming and outgoing correspondence.

Pan America, White Plains, New York

Security Guard, August 2001-June 2002

* Routinely toured premises.

* Logged in and out residents, visitors and deliveries.

Triple G Construction, New City, New York

Construction Worker, June 1999-Feburary 2001

* Framing, sheet rocking, spackling, painting, tiling, etc.

* Drive varies vehicles - cargo van, extended cargo van and pickup

trucks - to job sites.

* Maintenance

Education: Westchester Community College(E.O.C.) April 2010 - Present

Emergency Medical Technician

Boces April 2001 - August 2001

Construction Framing

Mount Vernon High School

Electronic Technology Diploma

Computer Skills: Microsoft Word and excel.

Interests: Computer, fitness, and literature.

References: Available upon request.

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