Customer Service Manager
Resume:
Independence, MO E-mail
***** ************@yaho
o.com
Debra Williamson (Lynch)
Objective I desire to find a position that will enhance my
experience while utilizing my experience and
education while allowing me to spend time with my
family.
Education 2003-2005 Baker University Lee Summit Missouri
Bachelors Degree (BSA)
Employment
2009 - Present YRC Logistics - Overland
Park
Billing Clerk / Accounts Payable
Attach backup to invoices daily and mail
Assist Accounts Payable with entering invoices for
payment
2008 - 2009 U.S. Engineering Company
- Kansas City
Administrative Accounting Assistant
Reconcile Bank Statements
Post daily deposits
Process A/P, Reconcile Corporate Credit card
Reconcile and process monthly and quarterly taxes
including IFTA, Sales/ Use.
Enter Certified payrolls
Process and reconcile Fixed Assets monthly.
Process Month end requirements
2003-2008 Americo Financial Life
& Annuity-Kansas City
Licensing Representative (2006-2008)
Perform background checks and verifications on
agents attempting to be appointed with the company.
Load the contracts into a system and assign
individual numbers to the agents. Maintain their
accounts and update as needed. - Answer questions
from the agents and the IMO's within a 4 day turn
around.
Customer Service Representative (2004-2005)
Take daily about 100 plus phone calls and process
policy holders requests while maintaining a 95%
response time and a 4 day time service.
Policy Accounting Representative (2003-2004)
Process and apply payments to various policies
within a 4 day turn around.
Performance Materials Supply - Kansas City
Assistant to the Controller
Post payments and collect payments from customers
building accounts. Process lien requests. Process
Payroll. Run accounting checks. Perform audits as
needed and run inventory reports and process
invoices. Maintained Petty cash, Ordered office
supplies and maintained.
1990 - 2000 Payless
Cashways Inc - Kansas City
Various positions held both at a the store location
and corporate office
Cashier - Paint and Metal Goods - Placed orders and
assisted customers. Gave how to clinics on various
construction jobs.
Corporate office - processed payments to vendors,
researched discrepancies on invoices and resolved.
References Available upon request
Volunteer Girl Scout Product Sales Manager - 2006-Present
experience Girl Scout Cookie Mom - 2004-2007
Cub Scout Leader 2003 - 2006
Scout Booster Club Representative 2005-Now
United Way Campaign Manager various years
Member at St Marks United Methodist & Co-Chair of
SPRC
Contact this candidate