Sales Customer Service

Molly Christensen

*** **** ******** *****

Phoenix, AZ 85045

Phone: 623-***-****

Email: ***********@*****.***

Over 17 years sales and marketing experience dedicated to achieving

profitability and delivering outstanding customer service. Energetic sales

professional with exceptional analytical, organizational and people skills.

Strong personal ethics and integrity. Treat each customer as a potential

lifetime purchaser. Convey a professional image of honesty and concern for

our customers' needs. Good conflict-resolution skills. Work well under

pressure and deadlines. Excellent communicator seeking a challenging

position with the opportunity for professional growth.

Experience

Marketing Manager

Ceribus LLC, Phoenix, AZ

(Event Planning & cross selling service using multi-channel B2B

strategies and 1/2008-Present

networking for all 3 business locations.

.Attracted and retained loyal customers with event planning by

building reputation

of integrity, knowledge and accountability resulting in event

growth of 40%.

.Introduced new promotional targets through multiple partnerships

with Clear Channel Radio.

Wrote promotional commercial spots and preformed voice actress

responsibilities.

Senior Sales Designer 9/2004- 9/2007

Brown Family Communities, Tempe, AZ

( Provide interior design services for buyers of semi-custom

single-family homes.

( Achieved 129% sales growth within 1 year (2006).

( $4.4 million sales (2006).

( Received "Excellence Challenge Award" (2005 & 2006).

Owner & Manager 9/1995- 9/2004

Salon Intrigue, Minneapolis, MN

( Achieved 15% average annual sales growth over 9 consecutive

years.

( Responsible for all operational areas (marketing, sales,

advertising, merchandising, P/L, accounting, inventory control,

customer service).

( Recruited, interviewed, hired, trained and supervised 12 staff.

Sales / Educator 8/1992- 8/1995

Omni, Minneapolis, MN

( Business-to-Business sales of cosmetic specialty supplies.

( Ranked "Top 5% Sales" (2003) - Out of 100 Sales Associates.

( Regularly exceeded sales target by 10% to 20%.

Manager 7/1990 - 9/1995

Crystals Salon, Minneapolis, MN

( Responsible for sales, marketing, merchandising, customer

service.

( Recruited, interviewed, hired, trained and supervised 21 staff.

Education and Credentials

Licensed Cosmetologist - Scott Lewis School of Cosmetology, Bloomington, MN

1990

2 Years Undergraduate Coursework - Business Major - St. Cloud State

University, MN 1987-1989

High School Diploma - Minnetonka High School, MN - Captain, Varsity

Cheerleading Squad 1987

Computer skills include Microsoft Office Suite

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