CAROLINA EILEEN AVILA

**** **** ***** ***** *********, NC 28215 Cellular 954-***-****

Results driven, accomplished, creative supervisor with 21 years of network administration support of complex integrated

system and customer support. Strong knowledge of medical technology, Electronic Medical Records (EHR), practice

management software and IT support of medical offices. Interested in new technol ogies and integrating enterprise-wide

solutions for a progressive organization with a vision. Experience with personal computers and in large -scale multi-platform

enterprise systems. In-depth knowledge of operating systems, hardware utilization, schedulin g operations and experience at

running computer rooms for organizations. Skills in office management, organization, workflow and measurement, systems,

procedures form controls and personnel. I have been able to affect substantial corporate savings through operational reviews

and subsequent improvements in internal processes.

PROFFESIONAL EXPERIENCE

Practice Logix (Previously MedStar Solutions) October 2013 to December 19, 2014

315 SE 7th Street, Suite 300, Fort Lauderdale FL 33301 516-***-****

Supervisor Technical Support

Electronic Medical Records (EHR) implementation, support and training specialist

Server installations (Over 200 servers installed with Windows 2008, Windows 2003, and Windows 2000 OS)

Data conversions (Extract data from clients old application and converted to SQL 2005 or SQL 2008)

Hardware installation and deployment of software to all work stations.

Supported clients in 47 states and the Virgin Islands

Experienced in software development management with our team in Bangalore, India

MedStar Solutions May 2003 to October 2013

315 SE 7th Street, Suite 300, Fort Lauderdale FL 33301 516-***-****

Supervisor Technical Support

Electronic Medical Records (EHR) implementation, support and training specialist

Server installations (Over 200 servers installed with Windows 2008, Windows 2003, and Windows 2000 OS)

Data conversions (Extract data from clients old application and converted to SQL 2005 or SQL 2008)

Hardware installation and deployment of software to all work stations.

Supported clients in 47 states and the Virgin Islands

Experienced in software development management with our team in Bangalore, India

ATI Systems December 1999 to May 2003

9600 Sample Road, Suite 206, Coral Springs, FL 33096

Supervisor for Training support

Server installation and PC with OCR technology software

Training of the Cognasys recognition software.

Troubleshooting and support over the phone

Experienced in software development management in house, a manage 3 employees

CAROLINA EILEEN AVILA

1126 Phil Oneil Drive Charlotte, NC 28215 Cellular 954-***-****

PROFFESIONAL EXPERIENCE CONTINUED

Topsville, Inc. March 1998 to December 1999

11800 NW 102 Road, #2, Miami, Florida 33178

MIS Manager

Organize and maintain MIS procedures, Schedule Computer room batch and online jobs.

Troubleshoot Novell network and AS 400.

Coordinate EDI programming between programmer s and stores.

Security for AS 400 and Novell network

Install all hardware for PC’s and terminal

Scheduled and assign computer operators to different tasks.

Supervise software programming in all departments

Physician Corporation of America June 1994 to March 1998

6101 Blue Lagoon Drive, #320, Miami, Florida 33126

MIS Support Technician

The Debit Network of Florida January 1993 to May 1994

400 S.W. 107 avenues, Suite 408, Miami, Fl 33174

(Co Founder) Vice-president / PC Network Technician

Specialty Department Stores Inc. September 1988 to January 1993

15590 NW 15 Avenues, North Miami, FL 33169

Third shift supervisor / Network Technician

Commerce Clearing House (CCH) Computax Inc. June 1985 to April 1989

3341 SW 15th street, Pompano Beach, Florida, 33069

Senior Computer Operator

EDUCATION:

Network Administrator – Windows 2008, 2003, and 2000. Novell 4.11

University of Florida

Associate of science major in computer science, 1984.

Major: Computer Science

Computer Programming: Basic, Pascal, COBOL, FORTRAN.

Santa Fe Community College, Gainesville, Florida, 1981-1982.

Major: Computer Science

TECHNICAL KNOWLEDGE:

Network Systems: Dell PowerEdge, Compaq Prolinea, and IBM Server.

Midrange Systems: IBM AS-400 D50, E70, F97, 30S, AND 530 SERIES

Operating Systems: Windows 2008, Windows 2003, Windows 2000, Windows NT 4.0 S QL 2008,

SQL 2005, SQL 2000, DB2, Novell 4.5 Server, OS/400

Medical Software: MedStar, DrWorks, iPatientCare EMR (10 years’ experience)

Clients: IPX/SP, TCP/IP, Net BEUI, Rumba, and Client Access

Applications: Sales Force, Internet, MS Office, Open Manage, Lotus Suite, and many others.

Languages: Fluent in Spanish

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