Customer Service Manager

Steve J. Lee

**A Liberty Place, Palisades Park NJ 07650

Phone: 201-***-**** ? *********@*****.***

[pic]~ Career target ~

A dedicated and sharp Executive eager to contribute extensive talents in

trading, sales trading, and compliance toward supporting a dynamic firm in

optimizing bottom-line performance.

[pic]~ Value Offered ~

. Significant experience as a Market Maker in all US, international,

When Issued, Bulletin Board, and Pink Sheet equities, with a

specialization in bankruptcy stocks.

. Focused problem solver with track record of executing innovative and

strategic solutions to meet business goals and needs; excel in

planning, directing and supervising individuals in a fast paced

trading environment.

. Reputation for longevity, integrity, professionalism, solid judgment,

and decision-making expertise.

[pic]~ Professional Experience ~

T3 Live, Inc., New York, New York, 2009 to Present

Trader

. Proprietarily trade ETF's and single stocks based solely on technical

analysis

. Manage $1 million of firm's capital to trade on an intraday and macro

level.

Knight Capital Group, Inc., Jersey City, New Jersey, 1999 to 2008

Director

. Functioned as Head Trader managing a portfolio consisting of 600

equities valued at $10million.

. Supervised, motivated, mentored and directed team of six traders in

expeditiously pricing and executing retail and institutional orders.

. Established and built relationships with large institutional

clientele, which brought significant commissions and order flow to our

firm.

. Championed production of $7M in gross profits in 2005 and $9M in 2007.

. Captured highest gross profits throughout firm in 2006 with $15M.

. Organized all intramural sports teams for company understanding the

importance of competing with co-workers to achieve a common goal.

Bull & Bear Group, Inc., New York, New York, 1997 to 1999

Compliance Manager

. Proficiently spearheaded compliance efforts with an emphasis in

employee registrations and Blue Sky Laws for pool of mutual funds.

. Played an active role in filing 10-Ks and 10-Qs, and held

accountability for resolving customer complaints, regulatory fines,

and violations of firm's ethics code.

. Applied dynamic leadership talents toward motivating, managing and

supervising 15 customer service professionals.

. Meticulously reviewed and supervised 10,000+ customer accounts

pertaining to mutual fund investments.

[pic]~ Education & Licensure ~

B.A. Degree in Economics, Tufts University, Medford, Massachusetts,

graduated 1997

NASD License - Series 7, 55, 24, and 63

Contact this candidate