Benjamen Hicks ** N. State St. #*** Chicago, IL **602
217-***-**** **********@*****.***
EDUCATION Northern Illinois University
Masters Certificate in Geographic Information Analysis -
Enrolled
University of Illinois at Urbana-Champaign
Bachelor of Science in Advertising - May 2008
INTERNSHIP WPGU 107.1 FM Summer and Fall Semesters 2006
. Radio Show Co-host - Super Mega Fun Sundays.
. Produced and hosted our own live radio show.
. Show included live guests, bands and promotions.
. Developed and maintained a rapport with the audience
by using creative ideas coupled with exceptional
communication skills.
WORK United States Postal Service April 2005 - Present
Letter Carrier - Urbana, IL
. Consistently finish the routes under the allotted
time and willingly accept extra work.
. Responsibilities include mail sorting, mail delivery
and working independently.
. Knowledge of postal procedures and safety regulations,
and dedication to the job under extreme weather
conditions.
Postmaster Relief - Bondville, IL
. Accountable for opening and closing the office,
delivery of post office box mail, customer service,
and sales of postal products and services.
. Performed administrative and simple accounting tasks
during the postmaster's absence.
. Filled in for days at a time without supervision.
Cracker Barrel Old Country Store March 2004 - October 2007
Server Trainer - Urbana, IL
. Mentored new hires in proper serving techniques.
. Possessed strong commitment to team environment
dynamics by creating an inspiring atmosphere while
lending my expertise
. Had top-five sales-per-hour and sales-per-guest
figures.
. Prioritized and handled multiple orders, marketed menu
items, answered questions quickly and communicated
clearly to ensure repeat business.
SKILLS . Adept computer skills, including commonly used
software suites such as Microsoft Office and Adobe
CS3, but also less frequently used software such as
SPSS, Matlab and Linux.
. Skilled at repairing, building and troubleshooting
PC's