Customer Service Active Directory
Resume:
J ason Kue
Santa Ana, CA 92704
*********@*****.***
SUMMARY
I am a self-motivated and responsible individual with excellent communication and problem-solving skills. Recognized
f or being focused and determined with a can-do attitude. Possess the ability to provide friendly and efficient
c ustomer service.
EDUCATION
Bachelors of Science in Computer Network Management
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Westwood College, Anaheim, CA
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Graduated August 2009
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S KILLS
- Excellent interpersonal skills
-Substantial team player skills
- Strong attention to details, highly organized, computer literate
- Works vigorous when under pressure
-Excellent verbal and written skills
-Quick learner with strong knowledge of software, hardware, networking and operating systems
- Ability to work well in a fast-paced professional office environment
T ECHNICAL SKILLS
Operating Systems: M icrosoft Windows 2000/ME/XP/Vista/7, Windows Server 2003, Linux/Unix, Mac OS
Software Applications: M icrosoft Office 2000/2003/2007 applications (Word/Access/Excel/PowerPoint), Active
D irectory, Microsoft Exchange 2003, Norton Ghost, Acronis, NAGIOS, VMware
Networking: LAN/WAN, VLAN, TCP/IP, VPN, Cisco
INTERNSHIP EXPERIENCE
Uniloc USA, Irvine, CA 8/2009-11/2009
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H elp Desk Intern
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- Support Director of Operations with tasks ranging from PC Support to server
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A dministration.
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- Work directly with Windows and Linux servers, VPN, Active Directory, Vmware, system backups.
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- Provide friendly and efficient customer service and IT support.
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EMPLOYMENT HISTORY
City of Santa Ana 7 /2004-7/2005
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Teachers Aid at Lincoln Elementary
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- Tutored students in various school subjects.
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- Monitored and worked with children using leadership skills to maintain
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a well behaved group of students.
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- Assisted teacher with listening skills to productively understand and
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accomplished what was needed to be completed.
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Contact this candidate