David L. Coleman
Williamsburg, Virginia, 23185
Phone: 757-***-**** / Email: ablmt0@r.postjobfree.com
Cell: 757-***-****
Summary of Qualifications:
A dynamic management professional with over twenty-five years of
departmental operations, employee development and supervisory management
experience. A very capable individual who possesses the skills to lead
others by example and create the motivation necessary to support employees
while they perform their duties correctly the first time.
Experience:
Fugro Roadware
Field Technician, Mississauga, Ontario, 3/2010-present
Responsible for the data collection of road surface conditions for local
state DOT's. Operates lasers, computers and cameras, while collecting
highway road surface conditions. Processes end of day data and uploads to
corporate office.
Baker Installations
Technical Supervisor, Virginia Beach, Va. 4/2008-5/2009
Responsible for the supervision of ten contract technicians who performed
video, data, and voice installations for Cox Communications in the Virginia
Beach franchise area.
Cableview Communications
System Coordinator, Woodbridge, Va. 2/2007-4/2008
Responsible for the daily operations of a Regional-Employee based
contractor for Comcast in the Woodbridge area. Supervised over twenty
contract technicians who performed video, data, and voice installations.
Was responsible for the supervision of office manager, technical
recruiter/trainer, dispatch, and warehouse personnel.
Bankers Life and Casualty
Licensed Insurance Agent, Norfolk, Va. 5/2005-2/2007
Presented and sold life and health products to qualified prospects.
Provided prompt customer service to clients and assisted them with their
individual issues and concerns in a professional manner.
Adelphia Communications (Formerly Tele-Media Company)
Technical Supervisor, Prince George, Va. 6/2001-2/2005
Responsible for the daily technical operations of 822 miles of
hybrid/coaxial broadband plant. Led twelve technical employees and ten
contract labor installers and held them accountable for reliable customer
service. Was also responsible for the supervision of dispatch and warehouse
personnel. Was specifically hired to restructure entire technical
department and to develop ten inexperienced technical employees into
capable broadband technicians.
AT&T Broadband (Formerly Media One and Continental Cablevision)
Digital Operations Manager, Richmond, Va. 6/1980-12/2000
Spearheaded launch of digital video service in the Richmond/Henrico area in
less than four months. Oversaw all aspects of the project including vendor
deadline, billing interfacing, training for customer care, technical and
installation personnel. Organized methods and procedures for warehousing,
customer care and technical provisioning and staging of digital converters.
David L. Coleman
Page 2.
-Technical Operations Manager
Led a team of five technical supervisors to insure high quality reception
to over 144,000 Richmond/Metro broadband customers.
-System Manager, Williamsburg, Va.
Provided leadership and guidance for forty employees that were responsible
for delivering excellent customer service and complete customer
satisfaction of two separate cable television franchises. Was responsible
for the profit and loss budgets between the two systems and held
accountable for obtaining yearly-targeted revenue goals.
Military:
U.S. Navy, In-Flight Avionics Technician, Moffett Field, Ca. 1/1974-1/1978
Maintained, calibrated, and performed scheduled maintenance on all
communication, navigation, radar, sensor and weapon systems aboard a P3-C
anti-submarine aircraft. Performed squadron duty watches and supervised
shop of technicians dedicated to perform avionic repairs on all squadron
aircraft. Was promoted to rank of Aviation Anti-Submarine Warfare
Technician 2nd Class Petty Officer (E-5) in 1977.
Education:
Attended J. Sargeant Reynolds Community College, Richmond, Va. 1978-1980.
U.S. Navy Avionics A, B, and C Schools; Certificates in Electronics and
Electricity, Memphis, Tn.
Magnavox Training Seminars; NCTI Installer Course; NCTI Technician Course;
NCTI Fiber Optic Course; Seicor Fiber Optics Course.