Customer Service Medical Assistant
Resume:
MESON SIMMONS
Mobile Phone: 314-***-****
Secondary Phone:
E-mail: *******@*****.***
OBJECTIVE
TO OBTAIN EMPLOYMENT IN CUSTOMER SERVICE. INTERACTING WITH
THE PUBLIC, ANSWERING AND PLACING CALLS. TO ASSIST IN THE GROWTH
OF THE COMPANY.
WORK EXPERIENCE
Pharmacy Technician
September 2009 – April 2010
Express Scripts, Inc. Earth City, MO
Medical Devices and Supplies
I answer and place calls to current members, giving them info on alternative less costly
medications, to save them more money on their prescriptions.
Registered Pharmacy Tech.,
Customer Service Rep
September 2008 - March 2009
Computime Overland, MO
Computer Hardware
Place outbound calls to customers who have purchased our products. To assist in any way
with repair questions or contacting the company.
MEDICAID BILLER
May 2007 - July 2008
HDIS Olivette, MO
Medical Devices and Supplies
BILL MEDICAID PAYMENTS TO THE STATE WHICH THE AUTHORIZATION
CAME FROM, VIA THE INTERNET AND STATE WEB SITES
Central Station Operator
March 2006 - April 2007
Interface Security Earth City, MO
To dispatch local authorities, to persons in need of emergency's. To monitor resident's and
commerical account's on Burglary and Fire Alarm's. With the use of computer
technology, camera's, telephones, etc I handle anywhere from 200 to 400 calls a day,
inbound and outbound. I am also experinced in Data Entry, Tech Support, Billing, and
Customer Service. We are a National Monitoring Call Center. Open 7 days a week, 24
hours a day, We keep your home and business safe.
CUSTOMER SERVICE REP
August 2003 - October 2005
CONVERGYS State:MO
Management Consulting Services
TO ANSWER INCOMING CALLS, PROCESS CUSTOMER INFO. AND\OR
ORDERS. TO ALSO PLACE OUTBOUND CALLS TO THOSE CUSTOMERS WHO
GO INTO THE LOCAL STORE AND REQUEST FOR A CALL BACK THROUGH AN
REQUEST FORM. TO HAVE THE ABILITY TO OPERATE A COMPUTER AND
PHONE AT ONCE. MULTI-TASKING IS VERY IMPORTANT.
PREBOARD SCREENER
April 2001 - May 2003
I.T.S / T.S.A State:MO
Government and Military
TO ENSURE THE SAFETY OF AMERICANS WHLE FLYING. TO SEARCH FOR
BOMBS, GUNS, KNIVES ANY ILLEGAL WEAPONS. TO ASSIST IN KEEPING
OUR COUNTRY SAFE.
DIRECT AIDE 1
June 1999 - April 2001
Northwest Habilitation Center State:MO
Healthcare Services
TO ASSIST THE MENTALLY AND PHYSICALLY DISABLED PERSONS WITH
EVERYDAY ACTIVITES. SUCH AS; COOKING, CLEANING PERSONAL
HYGENE, ETC...
EDUCATION
Bachelor's Degree, HR Management,
3 2009 - I have not graduated
Columbia College Woodson Terrace, MO
Certification,
10 2001 - 7 2002
Missouri College State:MO
PROGRAM WAS AN MEDICAL ASSISTANT CLASS. I GRADUATED WITH
HONORS, AND MY GPA, WAS 3.8, OVERALL.
SKILLS
OPERATING COMPUTERS, PHONES, CALMING UPSET CUSTOME Expert
MEDICAL EQUIMENT, NEEDLES, SYRINGES, ETC.. Expert
LANGUAGES
English Advanced
REFERENCES
Tracey Dean
Customer Service Representative H.D.I.S
*********@*****.***
Personal
Talia Westmoreland
Customer Servcie Rep Verizon Wireless
Professional
Amber Moore
Pharmacy Technician North American Communications
Professional
Contact this candidate