Sales Manager
Resume:
Byron Fitch
Pearland, TX *****
Cell 281-***-****
Home 281-***-****
******@*****.***
District/Sales/Operations Manager
Participative management leader; results focused, entrepreneurial and
practical. Conservative values and progressive leadership experiences have
created a passion for surpassing financial and service objectives via a
combination of methods. On time services delivery, lean operating methods,
renewed marketing directions and incentive driven rewards for team
achievement. Enjoy transforming high potential staff into outstanding
leaders critical to achieving success.
Core Competencies include:
Multi-branch operations
Multi-million dollar P&L management
Sales, product and market management
Project planning & development
Vendor sourcing & negotiating
Customer relations & supply contracts
Team building & training
Multi tasking
Facility & risk management
Inventory control
Human resources management
Production & labor cost controls
Relevant Experience
BRC Lined Technologies, Inc. 2007 to Present
(Master Distributor for PTFE Lined Pipe from India- 1 million in annual
sales)
President (2007 to present)
Manage and operate all aspects of the business, from Purchasing to Selling.
Manage 3 employees and 10 distributors in the U.S.
Accomplishments
. Responsible for increasing sales from $150,000 to $1 million by setting
up a national distribution network.
. Responsible for achieving approval of the Duflon product line by 25
customers to date by direct engineering contacts and a national marketing
campaign.
. Reduced manufactures U.S. inventory from $1 million to $500,000 by
refining inventory stock levels and eliminating surplus through incentive
campaign.
. Improved manufacturer receivables from 95 days to 44 days by improving
collection efforts and eliminating slow paying clients.
. Improved GM by 15% by setting national pricing levels that are inline
with competitors pricing.
. Improved customer service by setting up a Quick Ship response inventory.
. Planned and developed a production area in the U.S. to support India's
manufacturing.
Epsco International, Inc. 1983 to 2007
(Corrosion Resistant Pipe Supply Company located in Texas & Louisiana - 15
million in annual sales)
District Manager (2002 - 2007)
Managed and operated three branches in Texas. Responsible for budgets, P&L,
operations, staff (20 employees), staff recruitment, HR, purchasing, vendor
relations, marketing, account managers and inventory.
Accomplishments
. Oversaw implementation of new company software, IBM based, by setting up
data teams, designing sales pricing books, inventory & purchasing logic
and company inventory level controls.
. Attracted several new product lines both core and complimentary, that
increased company sales 20%.
. Grew district sales from $3 million to $6 million by re-aligning
personnel, new product lines, focused sales efforts, regional marketing
programs, training and national & local contracts.
. Increased sales GM 8% by showing clients the value-added aspects of the
company and through profitable fringe product lines.
. Increased EBITDA by 10% by streamlining business operations, reducing
headcount, eliminating processing waste and renegotiating vendor
contracts.
. Improved receivables from 55 days to 43 days by involving sales personnel
in receivable collections.
. Negotiated and opened new branch in Freeport (2005) by showing owners the
ROI of the region. Branch has been profitable since opening.
. Initiated the sale to the current owners through networking other
business owners.
Account Manager (1998 - 2002)
Attracted & retained loyal clients by building a reputation of integrity,
knowledge and accountability in the Engineering, Chemical and Petro-
Chemical industry.
Accomplishments
. Grew sales from $750,000 to $2 million and increased GM 15% by weekly
meetings with reliability & maintenance managers to solve process
problems, which led to increased visibility.
. Negotiated national & regional contracts by showing the value added
savings of our of survey programs, design and drawing services, rebate
programs and warehouse & parts management.
. Initiated and Implemented Rohm & Haas National B2B Supply contracts by
showing the value added components of the company.
. Oversaw and implemented Occidental & PPG National B2B contracts by
meeting with corporate personnel to learn requirements and procedures
that would best service their needs.
. Won top salesman award 2 years in a row by staying in the field to
service the customers needs and problems.
Operations Manager (1994 - 1998)
Managed all aspects of daily operations including Inside sales staff.
Responsible for pricing levels, supplier & vendor contracts, P&L
accountability, customer negotiations, company inventory, office, warehouse
and production.
Accomplishments
. Designed and implemented document & drawing storage and retrieval by
installing software and procedures.
. Consolidated and streamlined company quotation processes by generating
forms and procedures.
. Succeeded in growing GM 15% by coordinating multi branch pricing levels
by customer.
. Eliminated 17% in waste by renegotiating contracts, truck routing,
inventory stock outs, consolidating individual branch purchasing, rebates
and production streamlining.
Inside Sales Manager (1989 - 1994)
. Responsible for Inside Sales, support staff and warehouse personnel.
Responsibilities included daily pricing management, quotation oversight,
order processing, Account Manager direction, daily truck routing,
inventory purchasing, monthly sales reports and customer negotiating.
Inside Sales (1983 - 1989)
. Responsible for daily quoting, order processing, expediting and
purchasing.
Education
Sharpstown High School - Houston, TX - High School Diploma - 1981
Dale Carnegie Training - Sales Advantage - 4.2 CEU - 1997
University of Houston - Leadership & Management - 3.6 CEU - 2006
Technical Skills
Mincron / IBM Based Distribution & Inventory program, Quickbooks, MS Word,
MS Excel, MS PowerPoint, MS Access, Lotus Notes
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