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Customer Service Administrative Assistant

Location:
Liberty, NC, 27298
Posted:
August 26, 2010

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Resume:

Jennifer Paige Johnson

**** *** *** ****

Liberty, North Carolina 27298

Cell: 336-***-**** or 336-***-****

SUMMARY

Strong Math Skills

Some Manufacturing Sills

Proficient In Microsoft Office Products

Great Communication Skills

TECHNICAL SKILLS

Familiar with Informational Technology techniques and protocols, and Microsoft Office Suites that include but

not limited to Access, Excel, Microsoft PowerPoint, and Outlook. Familiar with AC & DC electronics in

reference to Circuitry, Electronic Devices and Computer Programming using Visual Basics. Also, I am familiar

with Soldering Techniques and learned how to interpret output readings on Multi-meters and Oscilloscopes.

EDUCATION

ITT-Technical Institute, High Point, North Carolina

Major: Computer Engineering and Electronics

Expected Graduation: December of 2009

GPA: 3.57

E.C.P.I. Computer Institute, Greensboro, North Carolina

Certification in Medical Computer/Office Technology

Jan. 1992-Aug. 1992

PROFESSIONAL EXPERIENCE

RF Micro Devices Greensboro, North Carolina 06/10-Present

Test Operations (Temporary Position)

Performs routine go/no go test on circuits, components, instruments and mechanical assemblies including

production test and retest.Sets up test devices using various hand tools and assists production support techs in

resolving problems. Perform simple and/or component removal or replacement.

United Guaranty Greensboro, North Carolina 08/2009-06/2010

Imaging Analysis (Temporary Position)

Prepare delinquent mortgage documents for underwriter review.

Aetna Insurance High Point, North Carolina 06/2008-12/2008

Claims Benefit Specialist

Responsible for repricing bills submitted by Hospitals and Urgent Care Facilities

Lincoln Financial Group Greensboro, North Carolina 05/2007-06/2008

Pro-Elements Coder/Assembly Department

On Customer files performed Data-Entry and regular maintenance. Effectively performed duties requested by

underwriters and Insurance Agents and communicated extensively with insurance agents and some clients.

Laboratory Corporation Of America Burlington, North Carolina 07/2001-05/2007

Customer Service Representative (Billing and Paternity Departments)

Performed Customer Service duties by responding to patients and doctors inquiries via phone and

correspondence. Interact with state child support agencies and attorneys in reference to paternity testing.

Also, performed Administrative Assistant duties.

AWARDS AND HONORS

ITT-Tech High Point Pioneers Club

ITT-Tech Honor Roll



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