Quality Assurance Management

Anand Patel

***** *********** ***** . **********, ** 60544 . 815-***-**** .

*****.**@*******.***

SUMMARY

. Over two years of experience as a QA tester with strong skills in

performing manual and automated testing, by developing test strategy

comprising of test plans, test cases, test scripts.

. Extensive experience in end-to-end testing through all stages of the

software development life-cycle, performance testing, functional

testing, regression testing, UAT testing, white-box testing, black-box

testing, and GUI testing.

. Create and manage test cases that fully test the requirements as well

as the functionality of the applications.

. Excellent communication skills, strong analytical skills, detail-

oriented, flexible, positive, proactive attitude, independent, self-

motivated working style within multiple team environments.

WORK EXPERIENCE

Accounts Analyst

Career Education Corporation, Hoffman Estates, IL.

December 2008 - Present

. Assisted in development, implementation of the Company's student

lending policies and procedures.

. Prepared reports and presentation for the management team, including

ad hoc portfolio and/or industry analysis

. Reviewed business & functional requirements, prepared test planning,

test case/scripts and test environments for applications using Quality

Center

. Performed functional & regression test using Quality Center & Quick

Test Professional

. Prepared SQL queries for input & output data verification for the

tests

. Logged defects and worked closely with the development & technical

team to resolve all issues using Quality Center.

. Conducted Functional Testing of Campus Vue application. Acquired

strong knowledge of Cash Collection, Student funding options and its

impact on key metrics such as bad debit, DSO and ROI.

. Communicated and Provided regular status reports to senior management

of Student Services regarding the status of each re-entry student on a

weekly basis

. Generated clear and detailed daily progress reports, recommended

necessary policy and procedure changes to the management.

. Developed cash collection application providing accurate commission

amounts for the in house collectors

. Partnered with Centralized Processing Center Management team in the

creation of staff development opportunities

. Worked extensively with the developers during parallel testing

Quality Assurance/Testing Intern

MuniSoft Inc.

June 2008 - November 2008

. Analyzed the business/technical requirements, created test cases, test

scripts and test reports for Manual and Automated testing for various

business applications and test scenarios to support quality deliverables

. Created Use-Case and MS Visio diagrams for technical documentation

. Managed the execution of test cases using Mercury Quality Center

. Tested cross browser functionality such as Internet Explorer,

Netscape, and FireFox

. Worked closely with development & technical team to determine the

acceptable range for test results and performance during the each

phase, resolve the technical issue, and fix the defects

. Conducted Triage meetings between QA and Developers

EDUCATION

DePaul University, Chicago, IL.

Bachelor of Science in Finance, 3.6/4.0 GPA

Minor in Management Information Systems

Dean's List - Fall 2007, Spring 2008, Summer 2008, Fall 2008, Winter

2009

TECHNICAL SKILLS

. Operating systems: Windows 95, 98, NT, 2000, ME, XP, Vista and Mac OS

. Tools: Microsoft Office Suite (Access, Excel, PowerPoint, Visio, Word,

Project), PeopleSoft, Campus Vue, SQL, Quality Center, Quick Test

Professional, and Load Runner

ACTIVITIES AND LEADERSHIP

. Member of Tau Sigma National Honor Society, DePaul University

. Member of South Asian Students Association, DePaul University

. Philanthropic Chair of Tau Sigma National Honor Society, DePaul

University

Contact this candidate