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Customer Service Quality Control

Location:
Clovis, CA, 93611
Posted:
August 31, 2010

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Resume:

VINCENT B. BAILEY

**** ******** ***, ******, ** *3611 917-***-****

**************@*****.***

EXPERIENCE:

Time, Inc., New York, NY

Central Production Group

Regional Manufacturing Manager, West Coast Field Operations, 2006- present

Responsible for effectively communicating and implementing Time Inc.

standards for paper, printing and binding across all printing plants and

all titles; Oversee 10 plants responsible for producing weekly and monthly

magazine titles including People, Sports Illustrated, Time, Instyle, Health

and Sunset; Monitor plant paper waste, press and bindery performance,

communications, customer service and on-time delivery records and develop

strategies to continuously improve in all areas; Act as liaison between

printer, magazine operations and/or advertising agencies to address quality

concerns; Ensure successful implementation of company initiatives such as

virtual proofing and GCR; Oversee transition of titles between printers due

to plant closures or contract changes; Additional responsibilities include

management of west coast field office, vetting of prospective new plants,

press okays and providing technical support to magazine operations staff.

Vibe/Spin Ventures, New York, NY

Vibe Magazine, Spin Magazine, Vixen Magazine

Director of Manufacturing and Production, 2004-2006

Responsible for company's $40,000,000 printing and manufacturing budgets;

Responsible for the production, prepress, paper, printing and distribution

of monthly magazines, paperback books and marketing and promotional

materials for multi-titled publishing company; Oversaw the successful

launch and on-going production and manufacturing of quarterly publication;

Responsible for creation of production schedules, quality control,

manufacturing budgets and department personnel; Responsible for negotiation

of prepress, paper and printer agreements. Implemented cost cutting

measures and head count reductions to find savings of more than $1,000,000.

Manage staff of 8. (Was one of several upper management personnel

terminated when company was purchased)

Impact Publishing, New York, NY

Custom Publishing

Partner/Creative Services Director, 2002-2004

Founded custom publishing agency based in midtown Manhattan. Create

editorial concepts for customized publications; Estimating and purchasing

of all paper, prepress and printing services; Oversee printing and

production of websites, catalogs, newsletters and magazines; Final approval

of all edit, design and retouching; Responsible for hiring and managing

freelance design and editorial personnel; Create and manage schedules and

budgets for all aspects of turnkey operation. Company grossed $500,000 in

sales in year one.

Golden Books Family Entertainment, New York, NY

Golden Books Publications

Production Director, 2001-2002

Oversee department of 15, including desktop managers and production

managers responsible for over 350 titles--including hardcover text books

and teachers' guides, activity books w/ components and 4/c board books,

etc.; Review print and prepress invoices and contracts; Work closely with

artists, designers and editors to mediate conflicts, meet schedules and

reduce costs; Equally responsible for assessing problems and creating

solutions for workflow and data management; Assist with creation of viable

asset management program and database to catalog and provide accessibility

to both our concrete and intellectual properties (Accepted buyout when

company was purchased)

Hearst Magazines, New York, NY

Esquire Magazine

Production Director, 1998-2001

Responsible for overseeing production of magazine and special projects;

Supervise staff of 4; Coordinate efforts between art, edit and photo

departments to ascertain the timeliness of copy, layouts and photography;

Evaluate color for magazine and promotional projects; Routine visits to

plant to set color on press; Oversee magazines transition to CTP workflow;

Chair weekly editorial meetings; Worked with Publisher and Ad Director to

create magazine make-up and incorporate ad/edit changes as they occur;

Create new procedures to enhance workflow in various departments. BETA

testing center for new technology, including Adobe InDesign

American Express Publishing, New York, NY

Travel & Leisure Magazine

Editorial Production Manager, 1994-1998

Ensure timely acquisition of all editorial copy, art layouts, photos, etc;

Supervise staff of 4; Track editorial pages through art, edit, copy, fact-

checking and photo departments using QPS; Evaluate color for magazine and

promotional projects; Routine visits to plant to OK color on press;

Schedule meetings with editors and designers to discuss schedules and

deadlines; Assist editors with copy fitting; Created database to help

traffic scans and editorial between art, edit, production and vendors;

Created modified text files for uploading to AOL

EDUCATION:

New York City Technical College C.U.N.Y.

New York High School of Printing

CONSULTING OPPORTUNITIES:

Budget Living Magazine

Responsible for creation of all aspects of production including page

layout, creation of templates, style sheets and design for start up

magazine; Also responsible for approving color separations and retouching

and quality control; Travel to plant to set color on press; Consult on pre-

press, paper and manufacturing decisions.

Bartle, Bogle & Haggerty-USA

Created production processes and procedures for startup advertising agency;

Oversaw desktop production, prepress and printing of ROB advertising, OOH

and direct mail; Responsible for selection of vendor pool, creation of

pricing structures and hiring staff.

AFFILIATIONS:

Columbia University's Columbia Publishing Course (CPC)

Magazine Publishers of America (MPA)

Partnership in Print Production (P3)

Western Publication Association (WPA)



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