Customer Service Technician

David J. Gaydula

*** **** ***** * Minooka, Illinois 60447

Tel: 815-***-**** * ablmm7@r.postjobfree.com

Summary of Qualifications

Detail oriented CAD technician with over 15 years experience using AutoCad

in fast paced engineering departments. Dependable and organized with

extensive experience in engineering documentation management. Excellent

communication skills and able to develop productive relationships with

colleagues, customers and staff at all levels.

Core Professional Strengths

. Over 15 years using AutoCad

. Documentation and Drawing Management

. Strong Computer skills

. Microsoft Word and Excel

. Team Oriented

. Detail Oriented

. Customer Service

. Mechanical Drafting

. Civil Drafting

Professional Experience

Ruettiger, Tonelli & Associates Joliet, Illinois October 2003 -

February 2009

Field Technician, 2008-2009

Selected to become the lead field technician for District One in the state

of Illinois GIS billboard inventory project. This project involved the use

of a handheld GIS device used to collect data that will allow the state to

keep track of existing and new billboard inventory with GPS coordinates.

Responsibilities included the use of a company truck to drive state routes

to locate existing billboards, acquire a GPS location, measurements, and

photo of each billboard, complete an excel spreadsheet with appropriate

requirements to finally be used in the creation of a GIS map. Trained in

the use of ArcView 9.3, part of the ArcGIS software product family.

Engineering CAD Technician, 2003-2008

Transitioned from drafting lot surveys to becoming a lead CAD technician

for several large residential and commercial civil projects in less than

three years.

. Responsible for taking existing field notes and data collection and

translating into existing condition topos to be used for proposed

design layouts.

. Converted project engineer rough sketches into CAD drawings using Land

Desktop 2007.

. Prepared individual residential grading plans

. Prepared complete residential and commercial subdivision plans along

with all appropriate construction details and specifications

. Worked on a team to fully design and detail a 240-acre subdivision in

less than seven weeks.

. Responsible for researching ordinances, following up with field

personnel, communicating with project engineers and customer service.

. Maintained a neat and organized electronic filing system for new and

existing projects.

. Introduced to Microstation version 8.0 to perform drafting functions

for modifying IDOT and Tollway plans for the State of Illinois.

Federal Signal Corporation University Park, Illinois December

2002 - October 2003

Mechanical CAD Draftsman

Hired on a contractual basis to work in the Engineering department with the

intent of securing a full-time position with this firm.

. Drafting 2D and 3D component part and assembly drawings using AutoCad

and Solidworks.

. Responsible for leading the process of engineering change orders and

documentation through weekly meetings.

Stratos Lightwave Inc. Chicago, Illinois January 2001 -

October 2002

Mechanical Engineering Technician

Project Engineer responsible for the design and development of new

components used in the fiber optic industry. Responsibilities included the

disposition of components and material as well as developing acceptability

standards.

. Design and drafting of components and assemblies using Pro-E.

. Conducted Design verification testing.

. Enhanced a design of a plastic molded component that increased

production yields by 40%.

. Developed test fixtures used for determining correctness of these

plastic molded components.

. Involved with the patent process for new designs.

American Lock Company Crete, Illinois August 1998 - January

2001

Design Draftsman

Drafting technician and documentation specialist responsible for

maintaining drawing databases and engineering change orders.

. Drafting of components and assemblies using AutoCad 2000.

. Led the process of engineering change orders through weekly meetings.

. Department liaison for the launching of the largest product line in

the company's history.

. Assisted in the creation of ISO procedures and work instructions in

order to become ISO approved.

. Technical support specialist for laser engraving and pad printing

processes.

. Electronic and Manual Drawing file and database management.

Education

Purdue University Calumet Hammond, Indiana 1994-

1996

Attended on a part time basis and completed several courses that would have

culminated in the completion of a Bachelor's of Science degree in

Mechanical Engineering Technology.

Associated Design Service Palos Hills, Illinois

1992-1993

800 hours of technical training in board drafting and AutoCad. Received a

certificate of completion.

South Suburban College South Holland, Illinois 1990-

1992

Completed three full years of general education with a focus on Computer

Aided Design and Drafting and Building Construction Technology. (84

credits earned)

David J. Gaydula

705 Olga Drive * Minooka, Illinois 60447

Tel: 815-***-**** * email: ablmm7@r.postjobfree.com

Contact this candidate