Gwendolyn Vessel Young
P.O. Box **
Addis, Louisiana 70710
225-***-**** Cellular
Personal Profile:
Ÿ Diligent Ÿ Dependable
Ÿ Personable Ÿ Motivated
Ÿ Multi-Task Ÿ Team Player
Educational
Background:
Certificate in Information Processor Operator
Ascension Vocational Technical School
Sorrento, Louisiana Graduated April 1988
High School Diploma
East Ascension High School
Gonzales, Louisiana Graduated May 1985
Experience:
Woman’s Hospital Home Health/Patient Accounting,
Baton Rouge, Louisiana Patient Accounts Representative
September, 2008 - August, 2010
Enter/Update insurance information in the Meditech system.
Receive incoming calls from patients regarding questions on
accounts. Work the front desk when patients come in to make payments, request for
itemize bills and review outstanding accounts. Also work Commercial Insurance for
denied claims and partial payment claims from Explanation of Benefits. Process
secondary insurance for completion of billing. Communicate daily with insurance
companies on denied claims. Work daily from Accounts Receivable
List, Reminder List, and Overpayments from insurance companies/patients.
Take payments over the phone from patients to clear out accounts. Work
with other providers regarding the release of billing, demographics, authorizations
information. Software used Meditech, Acorde, Microsoft Office,
Excel and Outlook. Type 60wpm and 10 key.
Urgent Care Billing & Collections of America,
Prairieville, Louisiana Medical Outpatient Coder II
September, 2007 - August, 2008 Relocate
Code for Lake After Hours Clinics, Health Stop Clinics in other
states Medicare, Medicaid and Workman’s Compensation. Use
ICD-9 and CPT Guidelines for data collection and processing.
Key in demographics on patients when necessary and Managed
Care. Software used; Bond, Elligence, Docutap, Encompass, Zirmed,
Word, Excel, and Medisoft. Generate reports for clinics upon
completion of each day and process coding reviews. Maintain
an exception log when incomplete charts from clinics are sent.
Assist team lead in special projects. Clinics are kept up in a timely
manner with high productivity and able to help other Co-workers
complete there clinic.
Southern University Student Health Center,
Baton Rouge, Louisiana Medical Outpatient Coder
April, 2006 - June, 2007 Budget Cuts
Codes diagnosis procedures for data collection and processing.
Collects and processes health information, bill Workman’s
Compensation. Input data into computerized health information
in Medisoft Program. Carries out concurrent health record review
activities. Abstract health records for collecting and processing of
statistical data. Maintains departmental coding policies and
Procedures manual. Performs other duties as assigned.
Dr P.E Dawson Family Practice,
Plaquemine, Louisiana Medical Secretary
June, 2001 - December, 2005 Physician Retired
Process HCFA forms for billing. Post insurance payment on
patient accounts. Backup Medisoft program daily and print
reports. Receive payments and co-pays, also use Excel for
special projects. Transcribe doctor’s dictation using Microsoft
Word. Mail out letters for NSF checks, collection and cancellation.
Prepare paperwork for CDL Physicals. Prepare Records, and bills
for Attorneys and Physicians. Register new patients and enter
physical history in Medisoft. Pull charts for nurse, answer telephone
and greet patients. Order office supplies, set appointments and
other clerical duties.
Department of Environmental Quality,
Baton Rouge, Louisiana Environmental Secretary
August, 1998 - July, 2000 Medical Reasons
Process all outgoing letters such as deficiencies, treatment system,
eligibility determination and process for payment letters.
Implement special projects requested by Supervisor such as reports
needed online for the public. Prepare travel and payroll for the
section. Requisition for supplies and equipment etc. also annual
inventory for property requested by the Department and State property.
Other clerical duties are performed as instructed by Supervisor.
Department of Environmental Quality,
Baton Rouge, Louisiana Typist Clerk 3
December, 1991 - August, 1998
Setup and type a wide variety of correspondence, reports, tables,
records, case histories, hearings, etc. from rough draft.
Operate personal computer utilizing word processing software
such as Wordperfect and Windows 95. Clerical assistance to
professional or administrative personnel. Complies and
assembles inventory. Consolidate, classified and check
important materials for completeness. Process invoices for
Process invoices for Certification Examination and Study Guide
Packet. A record is kept for monies received for testing and also
reimbursement. Invoices are entered on the Focus Database
for accounting purposes. Each month accounting sends a voucher
report to compare with my records. The file room is another
duty assigned, which consist of keeping the files in order and
removing and storing files back. Also setup new files when
necessary and answer phones.
References:
Peter Dawson, MD
Plaquemine, Louisiana
225-***-**** Cellular
Wanda Warner, RN
Baton Rouge, Louisiana
225-***-**** Cellular
Tashera Richards, Hospital Billing Manager
Baton Rouge, Louisiana
225-***-**** Cellular