Project Analyst

Bradley Dong

*** ******* **

Boulder Creek, CA **006

Cell - 408-***-****

****.****@*****.***

An innovative Business Analyst with 10 years of EDI and E-commerce

experience in banking, semi-conductor and retail industries. Expertise in

data mining, cleansing, and collection to deliver business solutions for

your global partners. Facilitation in creation and delivery of quality

application integrations.

SUMMARY OF QUALIFICATIONS

. Excellence in issue management, data analysis, quality control, EDI

message validation and vendor management

. Data mining, analysis and integrating data from disparate internal and

external sources.

. Knowledge of business process modeling tools including JAD and RUP.

. Delivering supply chain Procurement to Payment processes; Domestic and

international.

. User Acceptance Testing (UAT), including test strategy, test plan, test

scenarios and coordination with end users.

. Unified Modeling Language (UML) concepts including use case modeling.

. Advanced user of SalesForce.com, custom report generation.

. Excellent communication, analytical, interpersonal, and presentation

skills; expert at managing multiple projects simultaneously.

SKILLS

Technology Software Platform Yrs of Role

Experience

EDI GXS AI Windows 1 Project Lead

EDI Harbinger Mainframe 4 Business

TLE/Workbench Analyst

EDI WEB Harbinger TLC PC DOS 4 Business

Analyst

EDI Gentran Windows 1 Business

Integration Analyst

Suite

EDI EDISIM Windows 2 Business

Analyst

EDI EDICS Windows 2 Business

Analyst

EDI ADX - Windows 5 months Business

PaperFree Analyst

EDI WEB Contivo Windows 3 months Business

Analyst Analyst

EDI WEB SPS WebForms Windows 2 System

Administrator

, Client

Support

Value Added MCI*NET, 10+ Systems

Networks Harbinger, Analyst,

SPS Commerce, Client

GXS, implementatio

Advantis, ns setup

AT&T

Data Mining technologies; SQL, TOAD. Data Exchange: EDI x.12, XML,

EDIFACT, Flat file integration. Transaction sets; 810, 820, 824, 850, 855,

860, 865, 830, 832, 861. Translators: GXS mapping, Harbinger TLE/Workbench,

Contivo, Paperfree. Van: GXS, SPS Commerce, BT Tymnet, Advantis.

SalesForce.com, email encryption-SIGABA, MS Office, excel-pivot tables,

charting, macros, formulas. Mainframe, TSO. Business development/process

tools; UML, JAD, RUP.

PROFESSIONAL EXPERIENCE

Cisco Systems, Inc., San Jose, CA

8/2009-1/2010

Consultant - B2B E-commerce Business Solutions Analyst

. Craft and document enablement of a new payment system platform.

. Liaised with business and functional owners to create Business

Process and Use Case models for new platform. Applied Unified

Modeling Language (UML) concepts in creation of these models.

. Performed GAP analysis of business and system process work flows.

Mined test scenario data for User Acceptance Testing (UAT). Created

end user documentation and training materials for new payment

system platform.

. First bank partner released to production on schedule with no exceptions

noted. EDIFACT: INVOIC, PAYMUL, BANSTA

JP Morgan Xign, Pleasanton, CA

12/2005-4/2009

Data Integration/E-commerce Business Analyst

Business Analyst for J.P. Morgan's Treasury Services business. Order-to-Pay

service arena.

Technical lead for supplier integrations for EDI, XML and CSV electronic

transaction documents.

. New supplier integrations routinely exceeded established service level

agreements (SLA) and contributed to a backlog of integrations ready to

begin. Using JAD techniques with each BUYER (customer), established

their unique supplier integration (workflow) default test plan and use

case model. This workflow resulted in a 30-40 percent reduction in

integration cycle time. Buyer/supplier pre-work had to be completed

prior to the integration clock starting. Backlog was eliminated within

three months.

. Created custom reports in SalesForce.com to aid in tracking

performance to integration SLA

. Utilized TOAD SQL for data queries to track data flow and resolving

exceptions; ensuring business and functional owner signoff.

. Flatfile, x.12 810, 820, 850, 855, 856

Bank of America, San Francisco, CA

11/2004 - 11/2005

Consultant - Project Lead/E-commerce Business Analyst

Business Analyst for this Fortune 50 Six Sigma Company.

Technical lead for integrating global XML financial transactions.

. Used Unified Modeling Language (UML) concepts in creation of Use Case

Model and Business Process Requirements (BPR) for project plan

incorporation. Defined framework and data flow for assigned SME to gather

data for use case scenarios. Completing execution of plan resulted in

Bank of America accepting XML formatted financial transactions.

. Managed successful release of secure email project for e-commerce

integration team. Documented project plan, work breakdown schedule, time

cost budget, implementation and user acceptance plan.

. XML, x.12 820

West Marine, Watsonville, CA 11/2002 -

11/2004

Consultant - E-commerce Business Analyst

Business Analyst for the largest boating retail and wholesale supply

company.

Assignment involved WEB-based online and EDI supply chain administration.

. Purchase Order Acknowledgment interface project for end business user

group. Using Joint Application Design, JAD, key requirements were

derived and entered to BRD and project, test and rollout plans. Led

stakeholder user acceptance test plan resulting in user group accepted

new interface. Designed and published user and trainer guides for usage

of new interface. Closed project within schedule and under budget.

. EDI four month on-boarding project targeting suppliers with $25k+ annual

order volume. Managed external E-commerce partner providing on-boarding

services. Created project, test and acceptance plans for partner. 150+

new suppliers implemented for full procurement cycle transaction sets.

PO, PO Ack, Change order, ASN, invoicing and catalog. Scrub, merge/purge,

supplier account lists to target which suppliers to bring up on EDI.

. Implemented key monitoring program increasing vendor performance accuracy

by 40%. Using Joint Application Design, JAD, initiated strategic

meetings, and collaboration sessions with Merchandising and vendors to

reduce EDI supply chain lifecycle exceptions.

. Developed and implemented process improvement in exception recovery,

reducing recovery time by 50%.

. X.12 810, 820, 830, 832, 850, 855, 856, 860

Contivo, Inc., Mountain View, CA 5/2001

- 8/2001

E-commerce Business Analyst

. Developed and published 21 new mapping eCommerce standard interface rules

for Contivo Analyst application, including SAP to x.12, x.12 to SAP, PIP

to SAP, SAP to PIP, OAG to x.12 and x.12 to OAG. These new rules reduced

reliance on outsource consulting hours.

Advanced Data Exchange, Newark, CA 4/2000

- 4/2001

Electronic Commerce Implementation Specialist

. Implemented 26 business partners during first 45 days on the job,

averaging less than 5 days turnaround per partner. Implementation

process included creating customer-specific translation maps, generating

test transactions to validate map, and investigating and addressing

exceptions.

. Increased customer satisfaction of contracted services by 30% and further

reduced partner implementation time by 20%.

. Reduced monthly mapping status report runtime by 50% by streamlining data

entry and automated charting of status data.

. Enabled management to accurately forecast future resource requirements by

creating value added auto-loading monthly and year-to-date status charts.

. X.12 810, 820, 830, 850, 855, 856, 860, 865, flatfile

Hewlett-Packard, Palo Alto, CA

7/1996 - 4/2000

Agilent Technologies, Santa Clara, CA

I.T. Specialist, Project Lead/E-commerce Business Analyst

. Led EDI implementation and initiatives in improving delivery of e-

commerce solutions for this Fortune 500 Company. Developed and mapped

applications to EDI and system specification.

. Reduced daily production exceptions by 30% by implementing problem

resolution and corrective measures, eliminating reoccurring issues.

. Managed a six month new supplier ramping project. Coordinated six

regional "EDI processing with HP" supplier seminars. Scrub,

merge/purge, supplier account and separate contact lists to target which

suppliers to bring up on EDI. Created project plan, test plan and metrics

to track performance to plan of project. Netted 270 new supplier

partnerships.

. Led Metric Cycle Time project, Created project charter, project plan,

test plan and metrics to track performance to plan of project. Reducing

time to create and publish monthly, (60%), and year-end, (95%) EDI

statistical reports.

. x.12 810, 820, 824, 830, 850, 855, 856, 860, 865

EDUCATION AND PROFESSIONAL DEVELOPMENT

PMP Preparation Training, UC Berkeley Extension, San Francisco, CA

B. S. Business Administration Candidate, San Jose State University, San

Jose, CA

AA Business, West Valley College, Saratoga, CA

Certificate, Oracle Fundamentals, Santa Clara Adult Education

Certificate, Advanced EDI Concepts, U C Berkeley Extension

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