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Customer Service Manager

Location:
Syracuse, NY, 13215
Posted:
August 31, 2010

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Resume:

Bryan Burke

**** ******* ****

Syracuse, New York 13215

315-***-****

ablmk1@r.postjobfree.com

Objective

To obtain employment in an entry level position in which I can utilize my

education and skills involving computers.

Onondaga Community College

Syracuse, New York

. Associates Degree in Computer Information Systems May, 2010

OCM BOCES

Liverpool, New York

. 650 hours of classroom training

March, 2003

. Computer Tech Certified Copper Cabling Technician

. Nortel Network Certified Networking Technician March,2003

Skills

. Proficient at use and technical support for Windows and Office

applications

. Experience installing, upgrading, configuring, troubleshooting, and

usage of PC hardware

. Skilled at setting up local networks and internet access

. Knowledge of programming languages such as C++ and Java

. Training in web design and internet usage

Employment History

Best Buy

June 2008- Present

Syracuse, New York

Inventory Consultant

. Utilizes various computer programs to assist in maintaining inventory

. Skilled in ordering products using an online program

. Creation of signs and delivery sheets on the computer

Greater Baldwinsville Ice Rink January 2007 -

June 2008

Baldwinsville, New York

Manager of the Skate Rental Room

. Assisted customers by providing products and information

. Took customers orders and handled complaints

. Provided excellent customer service



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