Project Manager Management

Valerie Yoon Ju Cho

Phone: 917-***-****

*******.***@*****.***

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Executive Summary

Analytical and results-driven analyst with 5 years of experience

interested in working in a Business Process Analysis or

Change/Project Management capacity. Proven ability to manage

projects from planning through execution and completion.

Excellent problem solving skills and strong orientation in

customer satisfaction and client relationship management.

Ability to analyze complex information and derive simple

solutions. Holds an MS in Information Management from Stevens

Institute of Technology.

Skills Applications: iDesk, STaARS 5.8, 6.X,

PORTIA, SWIFT

Programming Language: Java, C++, C, Assembly Language,

JavaScript, SQL, HTML

Software: Adobe Photoshop, Microsoft Office Suite,

Mathematica

O/S: DOS/Windows 95/98/NT/2000/XP/Vista, Macintosh

Professional

Experience Donovan Data Systems, New York, NY

August 2008 - Present

Software Product Developer, iDesk Product Team, Product Design

> Design new product features and write technical specification

for programmers

> Test new features before production release and log the

identified defects

> Communicate effectively with business team and document

business requirements for future enhancements

> Investigate production issues submitted by Client Services

Team and provide solutions.

Major Accomplishments

> Reviewed over 150 outstanding log tickets for defects and

enhancement requests and completed a statistical overview.

The overview illustrated the most affected and affecting

component of the product.

> Developed an integration scheme for client whose system will

be dependent on Donovan Data System's product.

Lazard Asset Management, New York, NY

June 2005 - August 2008

Business Analyst, PORTIA Support Team, STaARS Support, SWIFT Support

> Maintain and support systems responsible for auto-

reconciliation of 3000+ portfolios' daily, weekly, monthly

positions and communicate with custodians, prime brokers,

Lazard Accounting, and Alternative Investment Group.

> Lead person to respond and address client's production issues

and enhancements to systems promptly and cost-effectively

> Drive implementation of project management practices

including, project planning, estimating, business impact

analysis, issue tracking, and status reporting/communications

> Participate in production support, by serving as the "on-call"

person for overnight operations

> Communicate effectively with prime brokers/custodians and

Lazard's end users to implement brand new processes to flow

data files between Lazard and brokers/custodians

> Transform business requirements into functional specifications

for Programmers

> Design and develop Test Plans, Test Requirements, Test Cases,

Test Reports, and defect tracking as required by the project.

Experienced in manual testing, recreating errors and provide

support to programmers to correct defects in the system

Major Accomplishments

> Successfully led a cost saving upgrade for an auto-

reconciliation application, STaARS as a project manager.

Designed upgrade plan, which included data backup, data

quality testing, specifying SOX compliant requirements and

test items. Documented test results from different versions

of STaARS and issues/bugs found from each version

> Supported end users, as a STaARS Support Point Person, the

level of support for the STaARS system has improved by

building solid relationship with custodian banks/prime brokers

and users

> Designed and Tested a User Interface, which generates data

files upon request. This interface was time efficient for

clients and analyst team, automated audit trail, and

controlled impact on production environment by using the

replicate database.

Stevens Institute of Technology, Hoboken, NJ June 2003 -

May 2006

Research Assistant (programmer), Technology Management

Department

> Created a simulator for decision aids to research time-

inconsistent human behavior

> Determine the best strategy to reduce inefficiency caused

by procrastinating behavior

> Perform program designing testing and debugging

Education Stevens Institute of Technology, Hoboken, NJ

Sept 2009 - Present

PhD student - Systems Engineering

Core Studies: Fundamentals of Systems Engineering, Project

Management of Complex Systems

Stevens Institute of Technology, Hoboken, NJ

Sept 2003 - May 2005

Master of Science Information Systems - Technology

Management

Core Studies: Project Management, Organizational Behavior and

Theory, Technical Communications, Accounting, Microeconomics,

Statistics, Finance, Information Technology Management,

Organizational Theory and Design, managerial

Accounting/Economics, Data Management, Distributed Information

Systems, Enterprise Systems Management, Integrating Information

Systems Technology, SWOT, AS-IS Analysis, Network Management,

Data management, Statistical Modeling

The University of Auckland, Auckland, New Zealand

Sept 1999 - May 2003

Bachelor of Science - Computer Science

Core Studies: Database Systems, Compilers, Computer Graphics,

Data Structures and Algorithms, Discrete Maths, Matrix

Algebra, Operating Systems, Object Oriented Programming

Languages, Software Engineering, UML, Software Life Cycle

Major Accomplishments

> Edutaintment; An entrepreneur project for select students

from all departments in the University of Auckland.

Edutainment was an English as second language teaching

online software for young people using customizable cartoon

characters. This project mentored by Venture Capitalists,

Engineering and Business School Professors. At the end of

the project each student gave a presentation to a

representative from The Boston Consulting Group.

Multilingual Fluent in Korean, studied Spanish, German,

Japanese

Reference Available upon request

Contact this candidate