Administrative Assistant Insurance
Resume:
Tiffany Squires
Bronx, NY, *0457
******@*****.***
OBJECTIVE: To obtain a challenging position that will utilize
my years of experience and education, while providing an
opportunity for advancement and growth.
EXPERIENCE:
2/2009-6/2010 Department of Labor, Licensing and Regulation,
Baltimore, MD
Unemployment Division/Claims Associate I
. Obtained detailed information from claimants in order to
establish
and process unemployment insurance claims.
. Analyzed information to determine the appropriate claim
type.
. Verified eligibility of unemployment insurance claims.
. Advised claimants of their rights and responsibilities
under UI law.
. Assisted claimants on the inquiry line.
. Maintained electronic notepad and files on each UI case.
. Performed general administrative duties.
2006-2008 Bronx Lebanon Hospital Center, Bronx, NY
Telecommunications Representative
. Patient Services
. Maintained on call scheduling of hospital staff.
. Screen paged or beeped hospital staff as needed and
maintained appropriate logs for in house messaging and
paging.
. Placed calls for hospital staff and patients as needed.
. Routed incoming calls to proper department.
. Followed hospital policies and procedures (i.e. stat
calls, code blue, fire safety, and security).
2005 Sony BMG, New York, NY
Receptionist
. Switch Board Operations
. Greeted clients.
. Scheduled conference room meetings.
. Distributed incoming & outgoing mail.
2003-2004 Department of Homeless Services, New York, NY
Administrative Assistant
. Filing and records management.
. Coordinated Directors' calendar.
. Typed memos & other documents.
. Assisted in time sheet collection.
. Provided clerical support to case liaison workers as
needed.
EDUCATION:
2005 Monroe College, Bronx, NY
Degree: Associate in Applied Science (A.A.S.)
Major: Medical Administration
SKILLS: Microsoft Word, Excel, Access, Outlook and
PowerPoint.
REFERENCES: Available upon request
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