Administrative Assistant Human Resources

**** **** ****** ***. ** ( Bronx, ny *****

cELL 917-***-****

718-***-**** (H) ( ***************@*****.***

LOURDES FUENTES

objective

I am a skillful administrative assistant /receptionist with

experience in the coordination, planning and support of daily

operations. My experience in providing comprehensive support

scheduling at my previous place of employment will be

indispensable to improving your organization's efficiency.

Summary of qualifications

1984 New York Credit Institute, New York

Collection Technique Course

Proficient in Microsoft Word Excel, Windows, Excel Sheet;

operate fax machine; can type 50 w.p.m.

Employment

2001-2009 TATA Consultancy Services/ AIG; Jersey City, NJ

Administrative Assistant

* Provided support to Global Relationship managers and

supervisors. Addressed needs of employees, coordinated

personnel background checks and developed and maintained a

database of same .Sort incoming mail, outgoing mail,

filing, answering phones.

* Distributed payroll checks, medical insurance cards,

processed medical insurance claims and verified expense

reports before forwarding to Human Resources department.

Greeted visitors.

* Gathered employee information to facilitate approval of

work visas, extensions of same, and expense reports. Also

made arrangement for business trips, including

transportation, and expedited work contracts for employees.

Ordered office supplies prepared letters of recommendation

for submission to banks and real estate companies for

temporary accommodation of employees.

1997-2001 Capital Factors Corp.; Boca Raton, FL

Credit/Collections Agent

* Performed timely and accurate collection of past due accounts

for chain stores such as Target, Kmart, etc.

1987-1997 Republic Business Credit; New York, NY

Senior Credit/Collections Agent

* I collected chain store (Sears Roebuck and Kmart) debts.

Followed up and resolved disputed and past-due accounts.

1972-1987 Meinhard Commercial Financing Corp.; New York, NY

Credit/Collection Clerk

* Maintained collection accounts for major department stores.

Responded to customer and client inquiries in a timely

manner.

Education

1969-1972 Julia Richman H.S., New York, NY

* General diploma

Languages

Fluent in Spanish

REFERENCES

Upon request

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