SUMMARY
IT Professional with ** years of experience, international exposure
and proven ability to develop and implement IT solutions that support
business needs and financial objectives.
* Innovative and resourceful, with the capacity to create and
convert strategic plans into real world tactical solutions which
contribute to the bottom line.
* Expert in the design and process re-engineering of cost
effective, high-performance applications and IT infrastructures.
* Consistently provide new and groundbreaking ideas / processes,
with focus on business needs to drive operational cost down and
at the same time improve functionality, performance and most
importantly IT infrastructure reliability.
* Experience managing platforms that includes: Virtual server
farms (VmWare and Microsoft), AS/400, WinTel servers, HP Unix
Clusters, IBM Unix Clusters, Linux Clusters, CISCO, VoIP Systems
(CISCO, Mitel), IBM SAN, phone systems (Alcatel, EON),
Microsoft's Terminal Server farms.
CAREER HIGHLIGHTS
Goodman Manufacturing Co.
. Managed IT infrastructure functions in the US including 24x7 data
center operations, systems and network engineering,
network/telecommunications operations, information security, IT
Governance, and Sarbanes-Oxley compliance.
. Applied ITIL processes for the improvement of Service Level
Management, Incident Management and Release Management.
. Reduce network maintenance contracts by 50% by establishing new
equipment replacement policies.
. Implemented VoIP solution for the three critical locations,
including Corporate offices.
. Managed the renegotiation of a $3M telecommunications contract
using reverse biding services.
. Implemented of Network/Servers monitoring tools and processes
. Zero down time accomplished for all critical infrastructure during
hurricane IKE.
CEMEX, Inc.
. Managed IT Operations functions in the US, including 24x7 data
center operations, systems and network engineering,
network/telecommunications operations, change management,
information security, IT Governance, and compliance including
Sarbanes-Oxley.
. Managed an organization of 58 persons and annual budgets of $13MM
OpX and $10MM CapX.
. Successfully applied ITIL processes for improvement of incident
management, problem management, change management, configuration
management, and service level management.
. Implementation of Network/Services monitoring tools and processes.
. Implemented failover/testing processes and procedures to disaster
recovery sites in Mexico and US.
. Responsible for the post-merger integration of IT Infrastructure
after several large and complex acquisitions which effectively
doubled CEMEX operations in the US:
. RMC US: Integration of more than 300 locations in the US
including the implementation of networks, communication lines,
servers, phone systems, personal computers and consolidation of
3 data centers.
. Ready Mix USA - CEMEX Joint Venture: IT Infrastructure
divesture of 20 locations in Georgia and Florida Panhandle.
. MRT Acquisition: Integration of 20 locations across the US
including the implementation of networks, communication lines,
servers, phone systems and personal computers.
. Sale of Great Lakes Cement Plants: Divesture of IT
infrastructures for 2 cement plants in the Great Lakes region.
. Dixon Cement Plant Acquisition: IT Infrastructure deployment
according to CEMEX Standards.
PROFESSIONAL EXPERIENCE
2007 ? 2009
GOODMAN MANUFACTURING CO. Houston, Texas USA
Director of Computing Systems
. Managed a team of 19 members supporting IT infrastructure for 160
locations in the US with 24x7 Data Center Operations.
. Implemented of IT infrastructure Service Level Agreements.
. Re-designed primary data center network to enhance service
reliability and reduce cabling complexity.
. Re-designed network of Houston's cooling manufacturing plant.
. Implemented network/servers monitoring tools and processes using
OpManager.
. Managed platform for two data centers: Microsoft's virtual server
farm (30 servers), 40 physical WinTel servers, 2 AS/400 (520 and
550), Exchange email cluster system, Linux cluster, 5 Mitel VoIP
systems.
1993 ? 2007
CEMEX, INC. Monterrey, NL M xico & Houston, Texas USA
IT Director of Operations Houston, Texas 2002 ? 2007
. Manage a team of 58 members supporting the network and computing
needs of 500+ locations and 13,000 US employees with 24x7 Data
Center Operations.
. Led US IT Operations through multiple post-merger integrations
which effectively doubled domestic operations.
. Average of 5% reduction on operational expenses during the last 4
years while effectively doubling the level of support provided.
. Implementation of second generation of data network (MPLS) across
the US.
. Consolidation of first level support services in Mexico, reducing
US headcount and support desk expenses in 15%.
. Implementation of processes/procedures for quarterly failover
testing to DR remote site in Monterrey, Mexico and then to DR site
in Alpharetta, GA.
. Implementation network/servers monitoring tools and processes using
HP Openview.
. Managed platform for two data centers: VmWare virtual server farm
(75 servers), 70 Physical WinTel Servers, 2 AS/400 (550). Lotus
Notes cluster farm, 3 CISCO VoIP servers, IBM SAN, IBM/Tivuli
backup system, HP/UX cluster system, IBM RS/6000 cluster system.
Sr. IT Consultant Monterrey, NL 1998 ? 2002
. 2001-2002: Implementation Coordinator of GINCO (In House built
application for Ready Mix) in Spain and Venezuela, including design
and implementation of support services.
. 2000-2002: Implementation Leader of GINCO in Mexico (220
locations).
. 1999-2000: Coordinator of Y2K Certification for CEMEX Mexico.
. 1998-2000: DB Design Leader and Development of GINCO.
Project Manager CEMEX Neoris; Monterrey, NL 1993 ? 1998
. 1998: Development Manager for the Executive Information Systems
Area. Coordinating 5 developers.
. 1997-1998: Development and implementation of first Data ware House
in CEMEX. Implemented in Mexico and Venezuela.
. 1996-1997: CEMEX Neoris Data center Manager. Managed a small data
center with 20 servers and 2 AS/400s.
. 1993-1996: Sr. Developer for second generation of Executive
Information Systems for Cement and Ready Mix.
1991 ? 1993
ADATECH Monterrey, NL M xico & Houston, Texas USA
Senior Application Developer Adatech Monterrey, NL 1991 ? 1993
. Development of production management applications (Inventory Mgmt,
Bill of Materials, POS)
EDUCATION
Master in Business Administration (MBA), 2002
I.T.E.S.M. (Monterrey Tech); Monterrey, Mexico
Awarded CEMEX Scholarship; part time student
Bachelor's Degree in Information Systems, 1991
I.T.E.S.M. (Monterrey Tech); Monterrey, Mexico
AFFILIATIONS
Executive Member, National Society of Hispanic MBAs
I.T.E.S.M. Alumni - Houston Chapter
LANGUAGES
Bi-lingual English/Spanish