Harold Katschke
Tinley Park, IL 60477
*********@*******.***
CARREER OBJECTIVE__________________________________________________
Seeking to transition into an Information Technology position that would
use my strong analytical and effective communication skills, combined with
my training and new certifications to build a long-term career with
opportunities for growth.
CERTIFICATIONS______________________________________________________
. CompTIA A+ IT Essentials
2010
. CompTIA Network+
2010
. MCP
2010
. MCSA
Pending
SUMMARY OF QUALIFICATIONS_______________________________________
. On the job experience diagnosing and troubleshooting technical issues
for large and small workgroups.
. Certified in troubleshooting computer issues and escalation as
necessary.
. Years of experience in leading a team in an organized and efficient
manner.
. 24 years experience running a business: negotiated contracts, product
development, advertising, and web development.
. A self starter with the drive to get the job done on time and under
budget.
TECHNICAL EXPERIENCE______________________________________________
. Worked with automated equipment including robotics.
. Effective use of MS Word, Excel, Access, PowerPoint, FrontPage, and
Visual basic 6.0.
. Worked with Windows operating system since Windows 3.1.
. Integrated computer technology into every aspect of business:
invoicing, inventory, accounting, graphic design, web development, and
type setting.
. Maintained and upgraded computers as necessary for the business.
TRAINING_____________________________________________________________
Computer Systems Institute, Chicago, IL
2009-2010
Diploma: Networking Career Program
WORK HISTORY_______________________________________________________
ITW IMPRO, Setup Tech, Mokena, IL
2006 - 2008
. Set up, started, shut down and cycled to standards a variety
of injection molding presses and auxiliary equipment.
. Performed machine adjustments for a variety of engineering
grade materials.
. Troubleshot and solved molding process conditions to ensure
proper quality and prevent non-conformance problems.
. Adjusted, maintained and troubleshot automated machinery.
. Team leader: trained new operators, coached existing
operators on proper techniques, and oversaw production to
ensure quality and output.
Herdors, Inc., Owner/Operator, Mokena, IL.
1981 - 2005
An aerosol manufacturing and sales company which was
dedicated to providing the highest quality automotive
aerosols as well as provide faster and more personal service
to our customers.
. Maintained and repaired aerosol packaging and labeling equipment in
order to ensure an uninterrupted supply of product to our clients.
. Performed regular testing of chemicals and packaging to ensure the
utmost quality and safety of our products for the satisfaction and
well being of our customers.
. Prepared orders for shipping, including: preparing shipping papers,
packaging the product for safe over the road transit, calling the
freight company for pickup, and following up with the customer to make
sure the product arrived safely and on time.
. Performed all accounting duties including payroll, accounts
payable/receivable, and general ledger.
. Scheduled production to ensure timely delivery to customers
including: ordering of raw materials, ensuring that the
proper materials are placed in the staging area for use in
production, and analyzing projected sales to ensure the
proper inventory is available for delivery.
. Managed employees including: hiring, firing, training,
scheduling, conflict resolution, and disciplinary action.
. Handled client relations with customers including:
coordinating customers with sales personnel, taking orders
for product, handling of customer complaints, follow up on
completed deliveries, and negotiating terms of sale.